Telecommunications Project Coordinator

1 week ago


Portsmouth, New Hampshire, United States FirstLight Full time
Job Overview

FirstLight is a prominent telecommunications provider dedicated to innovation and quality service. We are currently in search of a Project Manager to enhance our operational capabilities.

Key Responsibilities

  • Oversee the execution of extensive and intricate telecommunications projects, which involves developing and sustaining comprehensive project timelines and schedules, while comprehending the distinctive elements of each project alongside the technical and operational specifications.
  • Act as a reliable collaborator, capable of influencing and partnering across all organizational levels to formulate and execute long-term strategic objectives.
  • Manage all client communications or escalations related to the deployment of telecommunications hardware and software services.
  • Provide timely updates on order status to clients through various communication channels.
  • Serve as a subject matter expert (SME) regarding client contracts, possessing a thorough understanding of all contract details, processes, and specific nuances.
  • Deliver project updates and presentations to clients on a weekly or monthly basis, tailored to client needs, utilizing electronic presentations or in-person meetings.
  • Exhibit strong prioritization and organizational skills, demonstrating excellent time management abilities.
  • Regularly report project statuses to internal senior management.
  • Monitor and report on project budgets throughout the project lifecycle.
  • Simultaneously manage between twenty (20) to forty (40) projects.
  • Oversee the Change Order process.

Qualifications

  • Experience in telecommunications, data centers, and/or IT is essential.
  • Comprehensive understanding of Data, Voice, and Data Center services.
  • Proficient in engaging with both internal and external clients.
  • Ability to maintain focus and deliver results proactively in a fast-paced, multi-tasking environment.
  • Proven ability to influence and collaborate across different organizational boundaries.
  • Exceptional interpersonal, verbal, and written communication skills.
  • Strong proficiency in Microsoft Project, Outlook, Word, Excel, and PowerPoint.
  • Must demonstrate meticulous attention to detail, be self-motivated, and possess the initiative to complete tasks with minimal guidance.

Education and Experience

  • Associate's degree with a minimum of five (5) years of relevant experience in telecommunications.
  • Project Management Professional (PMP) certification is preferred but not mandatory.

About FirstLight

FirstLight delivers fiber-optic data, Internet, data center, cloud, and voice services to enterprise and carrier clients throughout the Northeast, connecting over 13,000 locations with a network exceeding 25,000 route miles. Our extensive suite of advanced telecommunications products includes high-bandwidth connectivity solutions such as Ethernet, wavelength, and dark fiber services, as well as dedicated Internet access, data center, cloud, and voice services. Our clientele comprises national cellular providers, wireline carriers, and numerous leading enterprises across various sectors, including high-tech manufacturing, healthcare, finance, education, and government.

FirstLight is committed to fostering a culture of diversity and inclusion, recognizing that our differences are assets that strengthen our team. We strive to create an environment where everyone feels welcomed, valued, respected, and recognized. FirstLight Fiber is an equal opportunity employer, ensuring that all applicants and employees are treated equally regarding employment opportunities, irrespective of race, color, religion, sex, sexual orientation, disability, or veteran status.



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