Medical Office Coordinator
6 days ago
Job Summary
The Medical Office Coordinator, under the direction of the Clinic Manager, provides front desk coverage and support to patients and families at St. Luke's. This role may also perform various coding and charge entry processes where appropriate. The Medical Office Coordinator functions as a Clinic Business Office patient resource and coordinates Clinic referrals as needed.
Key Responsibilities
- Provide exceptional customer service to patients and families
- Manage front desk operations, including scheduling and registration
- Perform coding and charge entry processes as needed
- Coordinate Clinic referrals and communicate with patients and families
- Work collaboratively with physicians, nurses, management, and support staff to promote efficient and empathic care
Requirements
- High school diploma or equivalent
- Six (6) months relevant office experience
- Knowledge of general office clerical functions and computerized office applications
- Ability to prioritize and complete tasks in a timely manner
- Ability to demonstrate empathic, respectful, and positive customer relations behaviors
Preferred Qualifications
- Successful completion of a post-high school vocational or technical program in general business or medical office practices
- Experience in a physician or general office setting or involving customer service
Working Conditions
- Works in a normal office environment within a clinic practice setting
- Little or no exposure to hazardous or unpleasant working conditions
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