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Office Coordinator

2 months ago

Duluth, Minnesota, United States Summit Companies Full time
Job Summary

We are seeking a highly skilled and organized Customer Service Representative to join our team at Summit Companies. As a key member of our administrative staff, you will provide exceptional support to our customers and internal teams, ensuring seamless day-to-day operations.

Key Responsibilities
  • Administrative Support: Provide administrative assistance to our team, including answering phone calls, responding to emails, and greeting visitors.
  • Customer Service: Deliver exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Office Management: Maintain the appearance of our office, ensuring a clean and organized workspace.
  • Payroll Processing: Accurately process payroll for assigned branches, meeting deadlines and ensuring accuracy.
  • Mail and Courier Services: Sort and distribute mail daily, arrange for couriers as requested, and assist with bulk mailing.
  • Document Preparation: Draft and prepare memos, letters, and other documents as requested by the executive team.
  • Office Supplies: Maintain office supply inventory, forms, and coordinate special orders as needed.
  • Insurance and Invoicing: Order insurance certificates, obtain customer invoice approvals, and process deposits and credit card payments.
  • Electronic Filing: Maintain electronic filing systems and coordinate special events as needed.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: Minimum one (1) year previous receptionist/administrative experience.
  • Skills: Professional appearance and courteous demeanor, excellent interpersonal communication skills, strong written and oral communication skills, proficiency in Microsoft Word and Excel, and typing/keyboard skills of 45 wpm, minimum.
  • Personal Qualities: Proven organizational skills, ability to prioritize multiple tasks, self-directed, and takes initiative in seeking efficiencies of processes.
Benefits
  • Training and Development: Extensive training opportunities and career advancement.
  • Competitive Compensation: Competitive pay and bonus opportunities.
  • Benefits Package: Industry-leading and affordable benefits package, including paid vacation and holidays, medical insurance, dental insurance, vision insurance, 401(k) plan with company match, flexible spending accounts, long-term disability, short-term disability, and additional voluntary ancillary benefits.

We are an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.