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Patient Intake Coordinator
2 months ago
The Patient Intake Coordinator, under the medical direction of the Clinic Physicians and the general administrative direction of the Clinic Manager, is responsible for providing assistance to the Physicians and Advance Practice Clinician through coordination of the patient's visit and performing assigned tasks related to patient care. The Patient Intake Coordinator also participates in quality and safety control and provides support services within the Clinic.
Key Responsibilities- Coordinate Patient Visits: Assist Physicians and Advance Practice Clinician in coordinating patient visits, ensuring timely and efficient care.
- Perform Administrative Tasks: Complete assigned tasks related to patient care, including data entry, record-keeping, and communication with patients and healthcare providers.
- Support Quality and Safety Initiatives: Participate in quality and safety control measures to ensure high-quality patient care and a safe work environment.
- Collaborate with Healthcare Team: Work collaboratively with the patient care providers and support staff to meet the healthcare needs of patients.
- Education: High School graduate
- Experience: N/A
- Licensure/Certification/Registration: BLS Certification with a designation of either BLS Provider or Healthcare Provider from either the American Heart Association or American Red Cross or Military Training Network within ninety (90) days of hire into position.
- Education: N/A
- Experience: Has worked in a medical office.
- Licensure/Certification/Registration: N/A
- Excellent Customer Service Skills: Provide exceptional customer service to patients, families, and healthcare providers.
- Computer Keyboarding Skills: Proficient in computer keyboarding and data entry.
- Communication Skills: Effective communication skills, both written and verbal, to interact with patients, families, and healthcare providers.
- Problem-Solving Skills: Ability to exercise good judgment and accept personal responsibility in a fast-paced clinical environment.
- Teamwork and Collaboration: Collaborate with the healthcare team to ensure high-quality patient care and a safe work environment.
- Physical Demands: Prolonged standing, walking, and lifting of patients, supplies, and equipment.
- Lifting Requirements: Up to 10 pounds, up to 25 pounds, and up to 35 pounds.
- Work Environment: Moderate noise level, typical of a business office with computers and printers.
- Exposure to Blood-Borne Diseases: Regularly exposed to risk of blood-borne diseases.
- Exposure to Unpleasant Patient Elements: Exposed to unpleasant patient elements, including reagents used in laboratory testing.
