Multifamily Property Operations Manager

7 days ago


Arlington, Virginia, United States KPM, LLC Full time
About the Role

KPM, LLC is seeking a highly motivated and experienced Assistant Manager to join our team at one of our properties in Arlington, TX. As a key member of our property management team, you will be responsible for the daily operations of the property, including leasing, collections, and resident services.

Key Responsibilities
  • Leasing and Sales: Assist in the leasing process, including showing apartments, processing applications, and conducting move-in inspections.
  • Account Management: Collect rent, late fees, and utility payments, and issue notices as necessary.
  • Eviction and Collections: Prepare, file, and follow up on all eviction cases in a timely manner, and reduce delinquency by performing timely walk-throughs of units.
  • Lease Renewals: Review lease expiration on a 90-day cycle and follow up with current residents on renewals.
  • Customer Service: Provide exceptional service to residents, respond to their inquiries and concerns, and resolve issues in a timely and professional manner.
Requirements
  • Education: High School Diploma or Equivalent required; College degree preferred.
  • Experience: 3+ years of experience as an Assistant Manager on a multifamily property.
  • Skills: Knowledge of leasing, renewal, collecting rent, and property management and maintenance staff handling; experience with CAM or CAPS, Onesite, and customer service.
  • Physical Requirements: Prolonged periods sitting, standing, and walking throughout the workday; push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders; must be able to type efficiently and lift up to 15 pounds.

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