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Assistant Manager

2 months ago

Arlington, Virginia, United States KPM Full time
Job Summary

KPM is seeking a highly motivated and customer-focused Assistant Manager to join our team at one of our properties. As a key member of our property operations team, you will be responsible for ensuring the smooth day-to-day operations of the property, providing exceptional service to residents, and supporting the rest of the staff.

Key Responsibilities
  • Leasing and Collections: Collect all rent, late fees, and utility payments in a timely and efficient manner.
  • Notice Issuance: Prepare and issue notices (3-day, lock out, etc.) as necessary.
  • Eviction Process: Prepare, file, and follow up on all eviction cases in a timely manner.
  • Delinquency Reduction: Perform timely walk-throughs of units to reduce delinquency.
  • Lease Renewals: Review lease expiration on a 90-day cycle and follow up with current residents on renewals.
  • Leasing Process: Fulfill all tasks associated with the leasing process, including TAA agreement, leasing application process, addendums, screening process, approval criteria, etc.
  • Additional Duties: Perform other duties as assigned by the Property Manager.
Requirements
  • Education: High School Diploma or Equivalent required; College degree preferred.
  • Experience: 3+ years of experience as an Assistant Manager on a multifamily property.
  • Knowledge and Skills: Knowledge of leasing, renewal, collecting rent, and property management and maintenance staff handling; experience with CAM or CAPS; experience with Onesite; customer service experience; excellent verbal and written communication skills.
  • Physical Requirements: Prolonged periods sitting, standing, and walking throughout the workday; push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders; must be able to type efficiently; must be able to lift up to 15 pounds; must be able to work indoors/outdoors or in extreme weather conditions; must be able to work weekends and/or evenings on a rotating schedule.