HVAC Office Assistant Coordinator

4 weeks ago


Tahlequah, Oklahoma, United States MSCCN Full time

Are you passionate about delivering exceptional customer service and contributing to a dynamic team? We are seeking an HVAC Office Assistant Coordinator to join our team at MSCCN. This is a fantastic opportunity to develop your skills, work with a talented group of professionals, and drive the success of our organization.

About the Role:

The HVAC Office Assistant Coordinator will play a critical role in providing administrative support to our HVAC department. Your primary responsibilities will include:

  • Scheduling appointments: You will be responsible for scheduling appointments for our HVAC technicians and electricians, ensuring that our customers receive timely and efficient service.
  • Dispatching information: You will dispatch important information to our HVAC foremen, technicians, and electricians, keeping them informed and up-to-date on job details.
  • Preparing job tickets: You will prepare daily job tickets for HVAC sales and services, accurately documenting all relevant information.
  • Handling customer inquiries: You will provide excellent customer service, answering phone calls, addressing customer concerns, and resolving issues efficiently.

About You:

We are looking for a highly organized, detail-oriented, and customer-focused individual who is proficient in using office software and equipment. As an ideal candidate, you will possess:

  • Excellent communication skills: You will have the ability to effectively communicate with supervisors, coworkers, and customers, both verbally and in writing.
  • Strong problem-solving skills: You will be able to make quick, rational decisions and resolve problems independently.
  • Basic mathematical skills: You will have the ability to perform basic mathematical computations necessary to prepare job tickets.
  • High school diploma or equivalent: You will have a high school diploma or equivalent, and previous work experience in an administrative role is preferred.

What We Offer:

We offer a competitive salary, benefits package, and opportunities for professional growth and development. Our team is dedicated to fostering a positive and inclusive work environment, and we are committed to supporting our employees' well-being and success.

About MSCCN:

MSCCN is a leading provider of innovative solutions for the energy industry. We are passionate about delivering exceptional customer service and driving business results through our people, processes, and technology.

Estimated Salary Range:$18.04 - $23.05



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