Customer Service Coordinator

4 weeks ago


Tahlequah, Oklahoma, United States Lora Lunn - State Farm Agent Full time
About Lora Lunn - State Farm Agent

Lora Lunn - State Farm Agent is a reputable insurance agency committed to delivering exceptional service to its clients. We are seeking an organized and detail-oriented individual to join our team as a Receptionist - State Farm Agent Team Member.

Job Summary

We offer a competitive salary for this role, estimated at $45,000 per year, based on industry standards and location. As a Receptionist - State Farm Agent Team Member, you will be responsible for providing top-notch customer service, managing appointment scheduling, and handling incoming inquiries. You will also engage in sales conversations with clients, identifying opportunities to offer insurance solutions.

Key Responsibilities
  • Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications effectively.
  • Assist in handling incoming inquiries and maintaining accurate customer records.
  • Engage in sales conversations with prospective and existing clients to identify opportunities for insurance solutions.
  • Provide excellent customer service and follow up on client needs promptly.
Requirements
  • Prior experience in a receptionist or customer service role is highly desirable.
  • Excellent communication and interpersonal skills are essential for success in this position.
  • Strong organizational and multitasking abilities are necessary to manage multiple tasks and responsibilities.
  • Comfortable engaging in sales conversations and identifying opportunities to offer insurance solutions.
  • Basic computer skills, including Microsoft Office and CRM systems, are required.
Benefits
  • We offer a comprehensive benefits package, including Simple IRA and bonus opportunities based on performance.
  • A competitive salary and flexible schedule make this an attractive opportunity for the right candidate.
  • Paid time off and training & development opportunities ensure your growth and well-being.


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