Customer Service Representative
2 weeks ago
Position Summary:
Are you a personable individual with a passion for assisting others? If you thrive in a customer-centric environment, a role with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents exclusively promote State Farm's insurance and financial service offerings.
Key Responsibilities:
- Build and maintain customer relationships, ensuring timely follow-ups.
- Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
- Collaborate with the agent to set and achieve marketing objectives.
As a Team Member, you will enjoy:
- Hourly compensation along with commission and bonus opportunities.
- Potential for growth and advancement within the agency.
Qualifications:
- Exceptional communication skills, including written, verbal, and listening abilities.
- Self-driven and motivated.
- Attention to detail.
- Proactive approach to problem-solving.
- Commitment to outstanding customer service.
- Able to work collaboratively in a team setting.
- Experience in marketing is advantageous.
- Ability to effectively connect with customers.
If you are driven to excel and envision yourself in this position, we encourage you to complete our application process. We will reach out regarding the next steps in the interview journey.
Note: This role is with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully fulfill any necessary licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.
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