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Veterinary Customer Service Representative
2 months ago
We are seeking a highly skilled and compassionate Veterinary Customer Service Representative to join our team at Community Veterinary Partners. As a key member of our reception team, you will be responsible for providing exceptional customer service to our clients and their pets.
Key Responsibilities- Client Communication: Respond to client inquiries, provide information about our services, and address any concerns they may have.
- Patient Care: Assist with the care and handling of animals, including weighing and recording weights, and providing basic care as needed.
- Scheduling: Schedule appointments, manage client records, and ensure that all necessary information is up-to-date.
- Financial Transactions: Process payments, manage client accounts, and maintain accurate financial records.
- Administrative Tasks: Perform various administrative tasks, such as preparing consent forms, estimates, and treatment plans, and maintaining a clean and organized reception area.
- Education: High school diploma or equivalent, some college preferred.
- Experience: Previous experience in a veterinary setting or customer service role.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic computer skills.
As a Veterinary Customer Service Representative at Community Veterinary Partners, you will have the opportunity to work in a dynamic and supportive team environment, providing exceptional care to our clients and their pets. We offer competitive compensation and benefits, as well as opportunities for professional growth and development.
