Veterinary Customer Service Representative

1 week ago


Portage, Indiana, United States Community Veterinary Partners Full time
About the Role

We are seeking a highly skilled and compassionate Veterinary Customer Service Representative to join our team at Community Veterinary Partners. As a key member of our reception team, you will be responsible for providing exceptional customer service to our clients and their pets.

Key Responsibilities
  • Client Communication: Respond to client inquiries in a professional and courteous manner, providing clear and concise information about our services and policies.
  • Patient Care: Assist with the care and handling of animals, including weighing, administering medication, and providing a safe and comfortable environment.
  • Scheduling and Coordination: Schedule appointments, manage client records, and coordinate with veterinarians and other staff members to ensure seamless care.
  • Financial Transactions: Process payments, manage client accounts, and maintain accurate financial records.
  • Administrative Tasks: Perform various administrative duties, such as answering phones, responding to emails, and maintaining a clean and organized workspace.
Requirements
  • Education: High school diploma or equivalent required; some college preferred.
  • Experience: Previous experience in animal care, customer service, or a related field.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in computer-based veterinary software.
What We Offer

As a Veterinary Customer Service Representative at Community Veterinary Partners, you will have the opportunity to work with a talented team of animal care professionals, provide exceptional care to our clients and their pets, and grow your skills and knowledge in a dynamic and supportive environment.



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