Bilingual Front Office Representative
4 days ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Bilingual Front Office Representative. As a key member of our office staff, you will be responsible for providing exceptional customer service and administrative support to our clients.
Key Responsibilities:
- Provide bilingual support to clients, responding to inquiries and resolving issues in a timely and professional manner.
- Perform administrative tasks, including data entry, filing, and record-keeping.
- Manage incoming and outgoing phone calls, emails, and mail.
- Assist with appointment scheduling, customer correspondence, and other administrative duties.
- Develop and maintain strong relationships with clients, providing personalized service and support.
Requirements:
- Bilingual proficiency in Spanish and English.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Property and Casualty insurance license required within a specified timeframe.
What We Offer:
- A competitive hourly rate.
- Flexible scheduling options, including full-time and part-time opportunities.
- Opportunities for growth and advancement within our office.
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