Bilingual Front Office Representative

4 days ago


Portage, Indiana, United States Dan Bizik - State Farm Full time
Job Opportunity

We are seeking a highly motivated and detail-oriented individual to join our team as a Bilingual Front Office Representative. As a key member of our office staff, you will be responsible for providing exceptional customer service and administrative support to our clients.

Key Responsibilities:

  • Provide bilingual support to clients, responding to inquiries and resolving issues in a timely and professional manner.
  • Perform administrative tasks, including data entry, filing, and record-keeping.
  • Manage incoming and outgoing phone calls, emails, and mail.
  • Assist with appointment scheduling, customer correspondence, and other administrative duties.
  • Develop and maintain strong relationships with clients, providing personalized service and support.

Requirements:

  • Bilingual proficiency in Spanish and English.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Property and Casualty insurance license required within a specified timeframe.

What We Offer:

  • A competitive hourly rate.
  • Flexible scheduling options, including full-time and part-time opportunities.
  • Opportunities for growth and advancement within our office.


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