Bilingual Customer Service Representative
2 weeks ago
Are you seeking a role that offers meaningful contributions and competitive remuneration? Explore a position within a State Farm Agent's office as a Bilingual (Spanish/English) Front Office / Customer Service - Team Member. While prior insurance experience is not mandatory, experience in office settings or customer service is advantageous.
Dan Bizik - State Farm Agency is actively looking for a full-time Bilingual Front Office/Customer Service - Team Member. Proficiency in both English and Spanish is essential, along with a willingness to secure a Property and Casualty insurance license.
Key Responsibilities:
- Conduct administrative and office support tasks, which may include answering phone calls, welcoming and directing visitors, word processing, and creating spreadsheets and presentations.
- Demonstrate extensive software proficiency, Internet research capabilities, and strong communication skills.
- Additional responsibilities may encompass:
- Organizing and filing paperwork
- Coordinating appointment schedules
- Managing incoming and outgoing communications with customers and potential clients
- Handling mail and billing
- Distributing informational brochures
- Updating policyholder contact details, including phone numbers and email addresses
- Printing and faxing proof of insurance or sending it to customers
- Delivering exceptional customer service
- And more...
As a State Farm Agent Team Member, you will benefit from:
- Hourly compensation
- Flexible working hours (options for full-time and part-time roles)
- Valuable experience in the field
- Opportunities for professional growth and advancement within the office
Qualifications:
- Bilingual proficiency in Spanish and English
- Dependability and a proven history of delivering excellent customer service
- Strong communication skills, including written, verbal, and listening abilities
- Willingness to obtain a Property and Casualty insurance license
- A reliable vehicle for commuting to work
- A clean criminal background, with a background check to be conducted
If you are driven to excel and envision yourself in this position, please submit your resume for consideration. We will provide further information regarding the next steps in the interview process.
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