Operations Manager for Service Center
2 weeks ago
Job Title:
Operations Manager
Location:
Portage, IN, US
Travel:
Up to 10%
Job Overview:
The Operations Manager role is a pivotal position within our organization, responsible for overseeing and directing all facets of our Service Center operations. This role holds ultimate accountability for the Service Center's performance in areas such as safety, cost management, quality assurance, equipment efficiency, customer satisfaction, and workforce development.
This position presents a unique opportunity to generate value and foster alignment and profitability within the company. Join a leading organization dedicated to enhancing our customers' supply chain efficiency.
Key Responsibilities:
1. Manage daily manufacturing operations and overall Service Center performance, ensuring adherence to safety protocols, production targets, quality benchmarks, shipping and receiving processes, scheduling, and maintenance.
2. Mentor and guide team members by providing support, facilitating effective performance evaluations, nurturing a positive workplace culture, driving business initiatives, and promoting personal development.
3. Implement and uphold all relevant OSHA and internal safety standards, conduct safety inspections and audits, and advocate for safety goals and awareness among team members.
4. Ensure compliance with Food Safety ISO processes and meet customer sanitation requirements.
5. Assess workforce needs and manage relationships with temporary staffing agencies.
6. Establish annual budgets, monitor, and control operational costs.
7. Collaborate with the sales team to design innovative solutions and conduct product testing to fulfill customer requirements.
8. Lead continuous improvement initiatives, develop enhancement plans, and manage organizational change.
Qualifications:
- Minimum of 7 years of experience in a similar operational role.
- Bachelor's degree in Operations, Business Management, or Engineering.
- Lean Process Improvement/Six Sigma experience is advantageous.
- Strong knowledge of safety and compliance regulations, with the ability to identify and rectify hazardous conditions.
- Preferred experience in food safety.
- Proven experience in leading and managing teams, demonstrating success in coaching, achieving results, providing performance feedback, and motivating staff.
- Ability to thrive in a fast-paced and adaptable environment.
- Demonstrated success in identifying and implementing process improvements.
- Competence in interpreting and analyzing financial and operational data.
- Team-oriented with the ability to influence and build credibility across various organizational levels.
Why Join Tosca Services, LLC?
Are you looking to work in a dynamic, engaging, and innovative team environment? Do you aspire to be part of a well-established company recognized as an employer of choice? If you are passionate about sustainable practices and are ready to elevate your career, we invite you to explore this opportunity.
We offer a competitive annual salary along with a bonus structure based on experience. Our comprehensive benefits package includes medical, vision, short-term disability, dental coverage, a health reimbursement account (HSA), a flexible spending account (FSA), life insurance, an employee assistance program (EAP), a 401(k) plan with a 6% match and immediate vesting, paid holidays, paid time off (PTO), paid parental leave, fitness reimbursement, education reimbursements, referral incentives, performance recognition, company events, and more.
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