Customer Service Representative

3 days ago


Middletown, New York, United States Hannaford Supermarkets Full time
About the Role

Hannaford Supermarkets is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.

Key Responsibilities
  • Customer Service: Provide outstanding customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Store Maintenance: Maintain a clean and organized store environment by sweeping floors, cleaning check-stands, and assisting with special projects.
  • Inventory Management: Assist with inventory management by sorting and returning return-to-stock items, and gathering shopping carts.
  • Teamwork: Work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.
  • Adaptability: Be flexible and adaptable in a fast-paced retail environment, with the ability to multitask and prioritize tasks as needed.
Requirements
  • Communication Skills: Effective communication and customer service skills, with the ability to interact with customers and colleagues in a professional and friendly manner.
  • Physical Demands: Ability to perform frequent to continuous repetitive fingering, grasping, reaching, and hand/arm motions while standing the majority of the shift, as well as bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
  • Teamwork: Ability to work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.
Preferred Requirements
  • Customer Service: Greet all customers and provide them with prompt courteous service and assistance.
  • Inventory Management: Sort and return return-to-stock items back to their normal shelf locations with priority attention given to refrigerated and perishable items.
  • Teamwork: Assist with special projects and perform other functions as assigned by supervision.
About Hannaford Supermarkets

Hannaford Supermarkets is a leading grocery retailer with a commitment to providing exceptional customer service and supporting the local community. We offer a competitive salary range of $21.80 per hour, as well as opportunities for professional growth and development.



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