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Customer Service Representative

2 months ago

Middletown, New York, United States Sonic Drive-In Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Carhop at Sonic Drive-In. As a Carhop, you will be responsible for providing exceptional service to our guests, ensuring a fast and friendly experience that meets our high standards.

Key Responsibilities:

  • Deliver a warm and welcoming experience to every guest, ensuring their needs are met and exceeded.
  • Develop a deep understanding of our menu and be able to effectively communicate with guests to ensure they find the perfect combination.
  • Empower guests to make informed decisions, providing recommendations and solutions to meet their needs.
  • Maintain a clean and safe environment, adhering to our high standards of quality and sanitation.
  • Work collaboratively with the team to achieve our goals and objectives.

Requirements:

  • Positive attitude and strong communication skills.
  • Ability to remain calm and composed in fast-paced environments.
  • Resilience and adaptability in the face of challenges.
  • Strong teamwork and collaboration skills.
  • Basic math and reading skills.
  • Flexibility to work a variety of shifts, including nights, weekends, and holidays.