Customer Service Leader

2 weeks ago


Middletown, New York, United States Hannaford Supermarkets Full time
Job Summary

Hannaford Supermarkets is seeking a highly skilled and customer-focused Customer Service Leader to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, leading front-end and service desk/kiosk associates, and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, respond to customer inquiries, and resolve issues in a timely and professional manner.
  • Team Leadership: Lead and motivate front-end and service desk/kiosk associates to achieve sales goals, provide excellent customer service, and maintain a clean and safe store environment.
  • Operational Excellence: Ensure efficient and effective operation of the front-end and service desk/kiosk areas, including cash handling, customer transactions, and inventory management.
  • Communication: Communicate effectively with customers, associates, and management to ensure seamless execution of customer transactions and resolve any issues that may arise.
  • Store Standards: Maintain high standards of customer service, store appearance, and operational efficiency, adhering to company policies and procedures.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of customer service or retail experience, preferably in a leadership role.
  • Skills: Excellent communication and customer service skills, ability to lead and motivate teams, and strong problem-solving skills.
  • Physical Demands: Ability to stand for long periods, lift up to 25 pounds, and work in a fast-paced environment.
Preferred Requirements
  • Leadership Experience: Previous leadership experience in a retail or customer service environment.
  • Customer Service Skills: Proven ability to provide exceptional customer service, resolve customer complaints, and maintain a positive attitude in a fast-paced environment.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively with customers, associates, and management.
What We Offer

Hannaford Supermarkets offers a competitive salary range of $24.75 per hour, a comprehensive benefits package, and opportunities for career growth and development.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



  • Middletown, New York, United States Hannaford Supermarkets Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Leader to join our team at Hannaford Supermarkets. As a key member of our customer service team, you will be responsible for providing exceptional customer service, leading and managing front-end and service desk/kiosk associates, and ensuring a seamless shopping experience for our...


  • Middletown, New York, United States Hannaford Supermarkets Full time

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Leader to join our team at Hannaford Supermarkets. As a key member of our customer service team, you will be responsible for providing exceptional customer service, leading and managing front-end and service desk/kiosk associates, and ensuring a seamless shopping experience for our...


  • Middletown, New York, United States Hannaford Supermarkets Full time

    About the RoleHannaford Supermarkets is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.Key...


  • Middletown, New York, United States Spectrum Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Spectrum. As a key member of our Customer Operations department, you will be responsible for providing exceptional service to our customers through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve...


  • Middletown, New York, United States Rose Luxe Salon Full time

    Job SummaryWe are seeking a highly organized and customer-focused Receptionist to provide exceptional support to our clients at Rose Luxe Salon. As the first point of contact, you will be responsible for ensuring a seamless experience for our guests.Key ResponsibilitiesClient Communication: Respond to incoming calls and inquiries in a professional and...


  • Middletown, New York, United States Rose Luxe Salon Full time

    Job Title: ReceptionistJob Type: Part-TimeCompany: Rose Luxe SalonAbout Us:Rose Luxe Salon is a premier beauty salon dedicated to providing exceptional aesthetic treatments and personalized care to our clients. Our team of experienced professionals is committed to helping our clients look and feel their best.Job Description:We are seeking a friendly and...


  • Middletown, New York, United States Lovisa Full time

    Position Overview Join the Lovisa America Family: Exciting developments are underway at Lovisa as we expand our presence across America. We are in search of exceptional individuals to become part of our dynamic team.Role of Assistant Store Manager: As an Assistant Store Manager, you will embody the Lovisa spirit and guide your team through exemplary...


  • Middletown, New York, United States UnitedHealth Group Full time

    About UnitedHealth GroupUnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. Our mission is to help people live healthier lives and make the health system work better for everyone.Job SummaryWe are seeking a skilled Customer Service Representative Associate to join our team. As a...


  • Middletown, New York, United States Sonic Drive-In Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Carhop at Sonic Drive-In. As a Carhop, you will be responsible for providing exceptional service to our guests, ensuring a fast and friendly experience that meets our high standards.Key Responsibilities:Deliver a warm and welcoming experience to every...


  • Middletown, New York, United States Middletown Honda Full time

    Job SummaryMiddletown Honda is seeking a highly skilled and customer-focused Receptionist to join our team. As a key member of our sales and service department, you will play a vital role in providing exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesCustomer Service: Greet customers in a professional and...


  • Middletown, New York, United States UnitedHealth Group Full time

    Overview:At UnitedHealth Group, we are dedicated to enhancing the health and well-being of individuals through exceptional service. We are currently seeking a dedicated and detail-oriented Patient Services Representative to provide outstanding support within our healthcare facilities.Role Responsibilities:The Patient Services Representative plays a crucial...


  • Middletown, New York, United States UnitedHealth Group Full time

    Explore Opportunities with UnitedHealth GroupAt UnitedHealth Group, we are dedicated to improving the health and well-being of individuals across the nation. Our organization is built on a foundation of innovation and collaboration, and we are seeking a Patient Services Representative who embodies these values. This role is essential in ensuring that our...


  • Middletown, New York, United States HERITAGE FINANCIAL CREDIT UNION Full time

    Job OverviewJoin a Dynamic Financial InstitutionHeritage Financial Credit Union is a member-focused financial organization dedicated to supporting our members in reaching their financial aspirations while fostering a robust community. We are committed to ensuring that everyone has access to affordable financial services, equipping our members with the...


  • Middletown, New York, United States Raytheon Technologies Full time

    Position Overview: Raytheon Technologies is on a mission to redefine the future of aviation by designing, constructing, and maintaining groundbreaking engines. We are looking for innovative minds to join our team. Location: United States of America Role Type: Onsite At Raytheon Technologies, we believe that transformation starts from within. We invite you to...

  • Physician Leader

    7 days ago


    Middletown, New York, United States Garnet Health Full time

    About the RoleGarnet Health is seeking a highly skilled and experienced Physician Leader to join our Hospital Medicine team as a Medical Director for Inpatient Services. As a key member of our leadership team, you will be responsible for overseeing the delivery of high-quality patient care, leading clinical initiatives, and collaborating with...


  • Middletown, New York, United States Spectrum Full time

    Job Summary:Spectrum is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Customer Operations department, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerProvide...


  • Middletown, New York, United States Best Buy Full time

    Customer Engagement Representative - Job OverviewPosition SummaryJoin our team as a Customer Engagement Representative, where you will be at the forefront of delivering exceptional service to our valued customers. This role offers both part-time and full-time benefits, tailored to your position and length of service.Benefits Include:Backup childcare...


  • Middletown, New York, United States Garnet Health Full time

    Position Overview:At Garnet Health, the leading integrated health system in the Hudson Valley, we offer a fulfilling career alongside a rewarding lifestyle. Our commitment to patient-centered care is supported by a team of visionary leaders and dedicated professionals working collaboratively to provide exceptional service to our community. We invite you to...


  • Middletown, New York, United States HERITAGE FINANCIAL CREDIT UNION Full time

    Job OverviewJoin a Growing InstitutionHeritage Financial Credit Union is expanding and seeking dedicated professionals to enhance our operations.As a member-focused financial institution, we prioritize assisting our members in reaching their financial aspirations while fostering a robust community. Our commitment is to ensure everyone has access to...


  • Middletown, New York, United States Garnet Health Full time

    Position Overview:At Garnet Health, a premier integrated health system in the Hudson Valley, we offer a unique opportunity to blend a fulfilling career with a balanced lifestyle. Our commitment to patient-focused care is supported by a team of innovative leaders and compassionate professionals dedicated to providing exceptional service to our community. We...