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Patient Services Representative
2 months ago
Optum is seeking a highly skilled and detail-oriented Patient Services Representative to join our team. As a Patient Services Representative, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.
Key Responsibilities- Registration and Scheduling: Register patients, schedule appointments, and verify patient information to ensure accurate and timely care.
- Customer Service: Provide exceptional customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a professional and courteous manner.
- Administrative Support: Perform various administrative tasks, including data entry, filing, and maintaining accurate records.
- Communication: Communicate effectively with patients, families, and healthcare providers, both verbally and in writing, to ensure seamless care coordination.
- Team Collaboration: Work collaboratively with the healthcare team to ensure efficient and effective patient care.
- Education: High school diploma or equivalent required.
- Experience: 1+ years of customer service or healthcare-related experience preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in computer software applications.
At Optum, we offer a comprehensive benefits package, competitive compensation, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
