Customer Engagement Specialist
1 week ago
Customer Engagement Specialist
TowneBank Richmond is seeking a dedicated Customer Engagement Specialist to enhance our member interactions. This position focuses on delivering outstanding service to our clients, managing financial transactions, and advocating for our offerings. If you possess a strong dedication to client satisfaction and excel in collaborative settings, we encourage you to consider this opportunity. Help us fulfill our commitment to community well-being and foster a positive banking experience for our members.
- Process financial transactions while ensuring precise record-keeping
- Follow security protocols and banking regulations
- Assist members with account inquiries and transaction needs
- Advocate for company offerings and services
- Provide exceptional service in person, via phone, and through electronic communication
Essential Skills:
- Fundamental computer proficiency
- Capability to maintain a balanced cash drawer
- Outstanding customer service abilities
- Collaborative team member with a positive demeanor
Preferred Skills:
- Prior experience in cash handling or as a bank teller
Physical Requirements:
- Effective communication skills and ability to perform various responsibilities
- Occasional lifting of items weighing up to 50 pounds
- Visual acuity for data assessment and computer tasks
If you are interested in pursuing a fulfilling career in the banking sector and meet the qualifications outlined, we invite you to explore the Customer Engagement Specialist role with us.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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