Customer Engagement Specialist

1 week ago


Norfolk, Virginia, United States TowneBank Richmond Full time

Customer Engagement Specialist

TowneBank Richmond is seeking a dedicated Customer Engagement Specialist to enhance our member interactions. This position focuses on delivering outstanding service to our clients, managing financial transactions, and advocating for our offerings. If you possess a strong dedication to client satisfaction and excel in collaborative settings, we encourage you to consider this opportunity. Help us fulfill our commitment to community well-being and foster a positive banking experience for our members.

  • Process financial transactions while ensuring precise record-keeping
  • Follow security protocols and banking regulations
  • Assist members with account inquiries and transaction needs
  • Advocate for company offerings and services
  • Provide exceptional service in person, via phone, and through electronic communication

Essential Skills:

  • Fundamental computer proficiency
  • Capability to maintain a balanced cash drawer
  • Outstanding customer service abilities
  • Collaborative team member with a positive demeanor

Preferred Skills:

  • Prior experience in cash handling or as a bank teller

Physical Requirements:

  • Effective communication skills and ability to perform various responsibilities
  • Occasional lifting of items weighing up to 50 pounds
  • Visual acuity for data assessment and computer tasks

If you are interested in pursuing a fulfilling career in the banking sector and meet the qualifications outlined, we invite you to explore the Customer Engagement Specialist role with us.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities



  • Norfolk, Virginia, United States TowneBank Richmond Full time

    Customer Engagement SpecialistTowneBank Richmond is in search of a Customer Engagement Specialist to enhance our service delivery. This position focuses on delivering outstanding support to our clients, managing financial transactions, and advocating for our offerings. If you possess a strong dedication to client satisfaction and thrive in a collaborative...


  • Norfolk, Virginia, United States RTA of Iowa Full time

    Job OverviewJoin Our Dynamic Team as a Client Engagement SpecialistRTA of Iowa, a prominent provider of telecommunications solutions, is on the lookout for a dedicated Client Engagement Specialist to enhance our customer outreach and boost revenue growth. In this role, you will be instrumental in broadening our market presence and fostering robust...


  • Norfolk, Virginia, United States True Religion Brand Jeans Full time

    Position Overview:As a Sales Associate, your primary responsibility will be to deliver exceptional customer service in alignment with our company's standards. You will be expected to meet personal sales targets while fostering a collaborative team environment.Key Responsibilities:1. Provide outstanding customer service to enhance the shopping experience.2....


  • Norfolk, Virginia, United States REI Virginia Beach Full time

    REI Virginia Beach is a prominent consulting firm focused on sales and marketing within the telecommunications sector. Our mission is to support leading brands in optimizing their profitability and increasing brand visibility through strategic revenue initiatives.We are in search of a dedicated Customer Service Associate to become a vital member of our...


  • Norfolk, Virginia, United States Norfolk Public Schools Full time

    Job SummaryThe ESL Family Engagement Specialist will serve as a liaison between students, families, schools, and community resources to enhance school climates and support student success. This position requires strong communication and interpersonal skills to work with diverse populations.Key ResponsibilitiesServe as a liaison between student, home, school,...


  • Norfolk, Virginia, United States REI Virginia Beach Full time

    About the Role:We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at REI Virginia Beach. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide top-notch customer service and support during in-store interactions,...


  • Norfolk, Virginia, United States ASP Web Solutions Full time

    Position OverviewNote: A DOD SECURITY CLEARANCE IS REQUIRED FOR THIS ROLEThe Senior Customer Support Specialist plays a crucial role within the Contact Center, tasked with addressing, investigating, and resolving client inquiries that come through various communication channels including phone, e-fax, email, and chat.This position requires the ability to...


  • Norfolk, Virginia, United States Swirls Cupcakery LLC Full time

    Position OverviewWe are seeking a dynamic and motivated individual to fulfill the role of Customer Care and Fruit Arrangement Specialist.Key ResponsibilitiesThe successful candidate will be responsible for:Providing exceptional customer service by engaging with clients and addressing their inquiries.Managing the presentation and organization of baked goods,...


  • Norfolk, Virginia, United States General Dynamics Information Technology Full time

    Job Summary:We are seeking a highly skilled Cooperative Engagement Capability (CEC) Systems Specialist to join our team at General Dynamics Information Technology. As a CEC Systems Specialist, you will be responsible for providing on-site support and maintenance for the CEC variants AN/USG-2 and AN/USG-2B, including the CP-2702/USG-2B Signal Data Processor...


  • Norfolk, Virginia, United States Applied Information Sciences Full time

    Position Overview:The Healthcare Customer Service Specialist plays a crucial role in enhancing patient satisfaction and operational efficiency within our clinics. This position requires collaboration with healthcare professionals and staff to ensure top-notch patient care and service excellence. Key responsibilities include welcoming and registering...


  • Norfolk, Virginia, United States New Virginia Majority Full time

    Job OverviewPOSITION: CanvasserPOSITION TYPE: Full-time or Part-timeLOCATION: VirginiaABOUT US: New Virginia Majority (NVM) stands as Virginia's foremost civic engagement organization, dedicated to mobilizing and organizing individuals from diverse backgrounds throughout the state. Our comprehensive approach to community organizing emphasizes large-scale...


  • Norfolk, Virginia, United States PROSOL Inc. Full time

    Position OverviewAt PROSOL Inc., we pride ourselves on being a leading Customer Service and Sales organization dedicated to providing exceptional service to our clients. Our team is composed of innovative thinkers, motivated professionals, and achievers who are committed to excellence. We believe in fostering a culture of creativity and leadership, which...


  • Norfolk, Virginia, United States Xylem I LLC Full time

    Job OverviewSummaryThe Employee Relations Specialist is responsible for assisting in the collection, management, and organization of various documents and records related to employee relations.Key ResponsibilitiesTo accommodate individuals with disabilities, reasonable adjustments may be implemented to facilitate the performance of essential duties.Act as...


  • Norfolk, Virginia, United States Enterprise Mobility Inc Full time

    Position OverviewEnterprise Mobility Inc is seeking a dedicated Full-Time Customer Experience Representative (CXR) to enhance our customer interactions.Compensation for this role is $16.38 per hour, with potential for monthly performance bonuses.Availability to work the following schedules is required:Thursday through Monday: 7:00 AM - 3:30 PMFriday through...


  • Norfolk, Virginia, United States Sherwin-Williams Full time

    Position Overview:This role is vital for the prosperity of our retail operations.Customer Engagement Specialists collaborate closely with both wholesale and retail clients to identify their requirements, address inquiries regarding Sherwin-Williams products, and suggest suitable solutions.They are also responsible for swiftly addressing any customer issues,...


  • Norfolk, Virginia, United States CMA CGM (America) LLC Full time

    Position: Senior Export Customer Support Specialist Company: CMA CGM (America) LLC Overview: Join a prominent player in the shipping and logistics industry, renowned for its extensive global reach, serving over 420 ports across five continents. Role Summary: As a Senior Export Customer Support Specialist, you will be integral to our operations, ensuring...


  • Norfolk, Virginia, United States Insight Global Full time

    Job DescriptionEssential Qualifications:At least one year of experience in customer supportHigh School Diploma or equivalentExcellent written and verbal communication abilitiesProactive and quick to respondRole OverviewA leading enterprise in the insurance sector is seeking dedicated Teleservice Specialists to enhance their Policy Owner Services team. The...


  • Norfolk, Virginia, United States Hampton Roads Transit Full time

    Hampton Roads TransitCustomer Service Operations LiaisonLocation: Norfolk, VASalary Range: $29,138 - $36,423Hours: 5:00 am - 1:30 pm, Monday - FridayThis role serves as a crucial link between Operations and the customer service team, providing timely updates on service interruptions, route changes, and incidents to ensure effective communication with...


  • Norfolk, Virginia, United States ASP Web Solutions Full time

    Position OverviewSecurity Clearance Requirement: A DOD SECURITY CLEARANCE IS REQUIRED TO FILL THIS POSITION.The Senior Customer Support Specialist plays a crucial role within the Contact Center, tasked with receiving, investigating, and resolving customer inquiries that come through various communication channels such as phone, e-fax, email, and chat. This...


  • Norfolk, Virginia, United States ASP Web Solutions Full time

    Position OverviewNote: A DOD SECURITY CLEARANCE IS REQUIRED FOR THIS ROLEThe Senior Customer Support Specialist plays a crucial role within the Contact Center, addressing, investigating, and resolving customer inquiries that come through various communication channels such as phone, e-fax, email, and chat. This position requires responding to customers in...