Customer Engagement Representative

2 months ago


Norfolk, Virginia, United States REI Virginia Beach Full time

REI Virginia Beach is a prominent consulting firm focused on sales and marketing within the telecommunications sector. Our mission is to support leading brands in optimizing their profitability and increasing brand visibility through strategic revenue initiatives.

We are in search of a dedicated Customer Service Associate to become a vital member of our enthusiastic team. In this role, you will be instrumental in implementing marketing and sales strategies, interacting with clients, and fostering new sales and customer relationships.

Key Responsibilities:

  • Engage with clients to deliver product insights and resolve inquiries
  • Analyze target demographics to discover and connect with potential customers
  • Articulate product features and advantages customized to client requirements
  • Address objections and manage account inquiries with professionalism
  • Participate in training sessions to enhance product knowledge

Qualifications:

  • High School Diploma or equivalent is required
  • 1-2 years of experience in customer service or sales is preferred
  • Excellent verbal and nonverbal communication abilities
  • A strong desire for personal growth, knowledge acquisition, and a solid work ethic
  • A positive and professional demeanor

If you have a passion for customer service and sales, and excel in a dynamic environment, we invite you to consider this rewarding opportunity with REI Virginia Beach.



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