Senior Export Customer Support Specialist

2 weeks ago


Norfolk, Virginia, United States CMA CGM (America) LLC Full time

Position: Senior Export Customer Support Specialist

Company: CMA CGM (America) LLC

Overview: Join a prominent player in the shipping and logistics industry, renowned for its extensive global reach, serving over 420 ports across five continents.

Role Summary: As a Senior Export Customer Support Specialist, you will be integral to our operations, ensuring seamless communication and support for our export customers.

Key Responsibilities:

  • Provide exceptional customer service to export clients, addressing inquiries and resolving issues efficiently.
  • Collaborate with various departments to ensure timely and accurate shipment processing.
  • Maintain comprehensive knowledge of shipping regulations and logistics processes to assist customers effectively.
  • Utilize advanced systems and tools to track shipments and provide updates to clients.

Qualifications:

  • Proven experience in customer service within the logistics or shipping sector.
  • Strong communication skills, both verbal and written.
  • Ability to work collaboratively in a fast-paced environment.
  • Detail-oriented with strong problem-solving skills.

Join CMA CGM (America) LLC and contribute to our mission of delivering excellence in global shipping and logistics.



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