IT Infrastructure Coordinator
2 weeks ago
We are looking for a proactive IT Infrastructure Coordinator to become a vital part of our organization. This position calls for an individual who excels at merging technology with practical solutions. Your primary responsibilities will include optimizing our IT framework, refining our onboarding procedures, and ensuring the uninterrupted functionality of our essential systems. If you have a passion for technology and thrive in a team-oriented environment, we would be eager to connect with you.
KEY RESPONSIBILITIES:
- Manage and oversee our complete endpoint ecosystem, which includes the acquisition, setup, maintenance, and lifecycle management of employee devices.
- Design and sustain resilient network structures across our main offices and remote locations, ensuring consistent availability and performance.
- Provide extensive audio/visual support for various corporate events, ranging from routine meetings to large-scale gatherings.
- Deliver prompt and compassionate helpdesk assistance, addressing technical issues to reduce downtime and enhance productivity.
- Work collaboratively with cross-departmental teams to assist in new project implementations, offering technical expertise for expansion initiatives.
- Utilize data analytics to proactively identify and resolve IT challenges, improving system efficiency and user experience.
QUALIFICATIONS:
- Bachelor's degree or equivalent experience.
- 1+ years of experience in a fast-paced startup or large technology firm in roles such as consulting, operations, project management, or IT.
- Ability to independently prioritize and manage workload effectively.
- Exhibit empathy, humility, and a strong commitment to customer service.
- [preferred] Familiarity with Python or SQL.
- [preferred] Experience with Mobile Device Management (MDM), helpdesk systems, and IT inventory management tools.
- [preferred] Basic knowledge of network engineering, particularly with Meraki.
We are an equal opportunity employer, committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind and provide equal employment opportunities to all applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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