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Front Desk Coordinator

2 months ago

Glen Oaks, New York, United States All Hands On Physical Therapy PC Full time
Job Description

At All Hands On Physical Therapy PC, we are seeking a highly organized and detail-oriented Receptionist to join our team. As a Receptionist, you will play a critical role in ensuring the smooth operation of our front desk.

Key Responsibilities:

  • Appointment Scheduling: Coordinate and schedule appointments for all staff members, as well as for specific employees, such as executives.
  • Client Communication: Process bills and respond to client inquiries in a timely and professional manner.
  • File Organization: Maintain accurate and up-to-date files for billing, customer, and client records.
  • Visitor Direction: Greet and direct visitors to the correct office or area.
  • Customer Service: Provide exceptional customer service, responding to all inquiries in a polite and timely manner.
  • Authorization Management: Send necessary authorizations to insurance companies and track all authorizations.

Requirements:

  • Excellent communication and organizational skills.
  • Ability to multitask and prioritize tasks effectively.
  • Proficiency in scheduling software and other administrative tools.
  • High school diploma or equivalent required.