Dermatology Receptionist
2 weeks ago
Glen Oaks, New York, United States
Metro Dermatology of NY P.C.
Full time
Job SummaryWe are seeking a highly skilled and compassionate receptionist/operator to join our team at Metro Dermatology of NY PC. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing administrative tasks, and ensuring a smooth and efficient patient experience.
Responsibilities- Greets patients upon arrival, signs them in, and obtains and verifies insurance information
- Maintains a tidy front desk and reception area
- Processes co-payments for insured and payments for uninsured patients
- Schedules new and follow-up appointments based on provider availability
- Confirms appointments for new and follow-up patients
- Answers multi-line phones and handles or re-directs the caller as needed
- High school diploma/GED required
- Fluency in Spanish and English or Hindi/Bengali and English required
- Prior work experience in a medical office or in the medical field required
- Prior customer service experience preferred
- Ability to handle a fast-paced environment and prioritize tasks
- Excellent communication, problem-solving, and customer service skills
As a valued member of our team, you will enjoy a competitive salary, partially subsidized health insurance, vision, and dental coverage, 401k or Roth retirement plan after meeting eligibility requirements, and opportunities for professional growth and development.