Front Desk Operations Manager
1 day ago
Onix Hospitality is seeking a highly skilled Front Desk Manager to oversee the smooth operation of our front office and pantry areas. This key role is responsible for ensuring that all procedures and policies are in place and followed, and for initiating additional tasks to improve existing procedures and guest satisfaction.
The ideal candidate will have a minimum of one year of hotel front-desk supervisory experience, with a strong background in handling cash, accounting procedures, and general administrative tasks. A high school graduate or equivalent, with an associate's or bachelor's degree preferred.
Key Responsibilities:
- Directly supervise all front office personnel and ensure proper completion of all front office duties.
- Direct and coordinate the activities of the front desk, reservations, guest services, and telephone.
- Ensure that all associates are adhering to all hotel policies, standards, procedures, and regulations.
- Responsible for the smooth, efficient, and professional operation of all front office and pantry areas.
- Conduct audits and controls on a regular basis, and communicate with accounting in case of any irregularities.
Benefits and Perks:
- Competitive salary and benefits package.
- 401k retirement plan with company match.
- Flexible spending accounts (FSA).
- Paid time off and paid holidays.
- Short-term disability and maternity leave options.
- Company-provided life insurance and long-term disability coverage.
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