Chief Administrative Officer – Mortgage Operations

6 days ago


Des Plaines, Illinois, United States Wintrust Financial Full time

**About Wintrust Financial**

Wintrust Financial is a leading financial services company dedicated to providing innovative solutions to its customers. As a full-service, federally chartered lender, we offer a wide range of mortgage products and have the capability to lend in all 50 states.

**Job Summary**

This role reports to the WM, CEO and plays a key role on the mortgage leadership team by providing oversight of daily administrative operations for the mortgage company. The successful candidate will provide input for strategic planning, partner with mortgage leaders in goal setting for departments, collaborate on policy implementation, and ensure the smooth running of the business according to established policies and overall vision.

**Key Responsibilities**

  • Conduct industry benchmarking to inform 3-year business strategy
  • Provide project management support to gather requirements for documentation and execution of strategy and monthly progress reporting
  • Directly contribute to key strategies, including resource allocation to ensure projects are delivered on time and within budget
  • Manage financial aspects and operational efficiency of the departments under control
  • Provide solutions to manage expenses and grow revenue stream for the mortgage company
  • Oversee and strategize for real estate endeavors and manage mortgage's corporate facilities
  • Proactively make recommendations for real estate space needs
  • Provide leadership to Mortgage Marketing, Business Operations, Project Management, Customer Experience and Contacting

**Executive Management Reporting for Corporate Services:**

Prepare presentation materials in support of Corporate Services and mortgage initiatives.

Develop team by providing career growth, development and direct support for employee engagement activities.

**Requirements**

  • 10+ years related experience
  • Leadership experience in Mortgage Marketing, Business Operations, Project Management, Customer Experience and Contacting
  • Experience managing marketing budgets in excess of $1MB

**Benefits**

  • Medical Insurance
  • Dental
  • Vision
  • Life insurance
  • Accidental death and dismemberment
  • Short-term and long term Disability Insurance
  • Parental Leave
  • Employee Assistance Program (EAP)
  • Traditional and Roth 401(k) with company match
  • Flexible Spending Account (FSA)
  • Employee Stock Purchase Plan at 5% discount
  • Critical Illness Insurance
  • Accident Insurance
  • Transportation and Commuting Benefits
  • Banking Benefits
  • Pet Insurance

**Equal Opportunity Employer**

Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.



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