Division Office Student Assistant

1 week ago


Des Plaines, Illinois, United States Oakton College Full time
Job Overview

Position Summary:

The student assistant will deliver exceptional customer service and provide essential support to faculty and office operations. This role involves comprehensive training in customer relations and administrative tasks. Daily responsibilities may include managing front desk operations, handling phone inquiries, and assisting the division office as required.

Location:

Des Plaines Campus

Employment Duration:

Opportunity for renewal after initial term.

Homework Policy:

Occasional study time may be permitted.

Work Hours:

Flexible hours ranging from 5 to 15 hours weekly, depending on assignments.

Schedule Flexibility:

Student schedules will vary based on accepted assignments. Once a schedule is established, adherence is expected with minimal changes.

Role Expectations:

Responsibilities include desk coverage, independent project work, managing workflows, and maintaining confidentiality.

Key Responsibilities and Learning Outcomes:

  • Welcome and guide students and visitors to appropriate offices based on their needs.
  • Provide administrative support such as filing, scanning, shredding, and copying documents.
  • Manage incoming calls and direct them to the relevant departments.
  • Ensure organization of the Faculty Office.
  • Maintain paper supplies in copiers and lounges.
  • Check and replenish pencil supplies as necessary.
  • Keep the workspace tidy and organized.
  • Run office errands as required.

Learning Outcomes:

Students will develop competencies in:

  • Career and Self-Development
  • Communication
  • Critical Thinking
  • Equity and Inclusion
  • Leadership
  • Professionalism
  • Teamwork
  • Technology

Candidate Qualifications:

  • Must be enrolled in a minimum of six credit hours during the academic year.
  • Maintain a minimum cumulative GPA of 2.0 or be in the first semester at Oakton.
  • Eligibility to work in the United States is required.
  • Demonstrated progress towards educational goals.
  • Able to stand and sit for extended periods.
  • Exhibit reliability and responsibility.
  • Must be friendly, flexible, organized, courteous, and punctual.
  • Strong communication and organizational skills with attention to detail are preferred.
  • Proficiency in Microsoft Office and Google technology is advantageous.
  • Ability to work independently is essential.
  • Availability for some evening hours may be required.

Application Process:

Interested candidates should complete an online application and submit a resume for consideration. Selected applicants will be contacted for an interview.



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