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Chief Administrative Officer

2 months ago

Des Plaines, Illinois, United States Wintrust Financial Full time
About the Role

We are seeking a highly experienced and skilled Chief Administrative Officer to join our Mortgage Operations team at Wintrust Financial. As a key member of our leadership team, you will be responsible for overseeing the daily administrative operations of our mortgage company, providing strategic input, and collaborating with mortgage leaders to achieve business goals.

Key Responsibilities
  • Conduct industry benchmarking to inform our 3-year business strategy
  • Provide project management support to gather requirements for documentation and execution of strategy and monthly progress reporting
  • Directly contribute to key strategies, including resource allocation to ensure projects are delivered on time and within budget
  • Manage financial aspects and operational efficiency of the departments under control
  • Provide solutions to manage expenses and grow revenue stream for the mortgage company
  • Oversee and strategize for real estate endeavors and manage corporate facilities
  • Proactively make recommendations for real estate space needs
  • Provide leadership to Mortgage Marketing, Business Operations, Project Management, Customer Experience, and Contacting
  • Executive Management Reporting for Corporate Services: monthly EMR, RMRC Updates, Fair Lending Updates, OCC Recommendations
  • Prepare presentation materials in support of Corporate Services and mortgage initiatives
  • Develop team by providing career growth, development, and direct support for employee engagement activities
Requirements
  • 10+ years related experience
  • Leadership experience in Mortgage Marketing, Business Operations, Project Management, Customer Experience, and Contacting
  • Experience managing marketing budgets in excess of $1M