Counter Sales Representative
6 days ago
We are seeking a highly motivated and customer-focused Counter Sales Representative to join our team at Hajoca Corporation. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to walk-in customers at our sales counters.
- Provide sales and support to customers, ensuring the highest levels of customer satisfaction.
- Maintain, stock, and clean the sales area, including merchandise and displays.
- Assist customers with purchases and returns, and process sales orders accurately.
- Provide customers with reliable information regarding product specifications, pricing, and availability.
- Ensure security and control at the sales counter.
- Communicate with the Profit Center Manager and Credit Manager regarding customer credit risks.
- Process cash sale returns and refund paperwork in accordance with company policy.
- Inform the Profit Center Manager of inventory levels or stock depletions that could impact customer service.
- Assist co-workers in servicing customers, including answering calls and stocking merchandise.
We are looking for a candidate with:
- A high school diploma or equivalent.
- 1-2 years of experience in customer service or counter sales, preferably in a contractor sales environment.
- Knowledge of products sold in the Profit Center.
The ideal candidate will possess:
- Outstanding customer service, verbal communication, and listening skills.
- Comprehensive knowledge of products, including the ability to suggest associated products for purchase.
- The ability to build and maintain positive working relationships with customers, vendors, and co-workers.
- The ability to ask probing questions to understand customer needs and overcome objections.
- Knowledge of and ability to apply safety precautions in a warehouse and material handling environment.
- The ability to learn to operate warehouse material-handling equipment and hand tools.
- The ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
- The ability to learn and operate computer-related systems used to process orders.
Hajoca Corporation offers a competitive starting wage, a Profit-Sharing Program, and a range of benefits, including:
- Medical, dental, vision, and prescription coverage.
- Accident and Hospital Indemnity coverage.
- Life insurance and Long Term Disability.
- Pre-tax accounts for healthcare and dependent care.
- Paid vacation, holidays, and sick time.
We are an Equal Opportunity/Affirmative Action Employer and welcome applications from qualified candidates of all backgrounds.
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