Skincare Counter Supervisor

2 weeks ago


Richmond, Virginia, United States Clarins USA, Inc. Full time
Position Overview

Are you ready to elevate your career in the beauty industry?

As a prominent global player in skincare and cosmetics, Clarins USA, Inc. is driven by a rich family heritage and a commitment to innovation. Our mission is to enhance beauty while ensuring a sustainable future for our planet.

With operations in over 150 countries, we proudly hold the title of the leading skincare brand in Europe and are expanding our presence across Asia and the Americas.

We value the uniqueness of our 8,000 team members and are dedicated to fostering diversity in all its forms.

Role Summary:

We are seeking a Full-Time Counter Manager to lead our exceptional team, ensuring effective communication with customers to strategize and enhance the Clarins brand while maximizing the impact of in-store events and product launches.

Key Responsibilities:

  • Inspire and empower your team by leading through example.
  • Encourage counter staff to achieve daily sales targets and set specific objectives for featured products.
  • Communicate upcoming promotional events and initiatives to all team members, maintaining a daily log to keep everyone informed of priorities.
  • Identify networking and outsourcing opportunities.
  • Recruit, develop, and retain top talent for the counter, providing continuous performance feedback and addressing any issues promptly.
  • Monitor sales and service performance metrics regularly, providing constructive feedback to motivate positive outcomes.
  • Achieve overall retail sales and event objectives while promoting our loyalty program.

Candidate Profile:

  • Customer-focused, results-oriented, and passionate about our brand and its challenges.
  • Aspiring to grow within a company that is genuinely committed to responsible beauty.
  • Comfortable demonstrating products to customers.
  • Exemplary customer service skills.
  • Confident, positive, and self-driven.

Qualifications:

  • 4-6 years of successful experience in retail sales, along with managerial experience.
  • Ability to manage multiple projects, prepare event schedules, and meet critical deadlines.
  • Strong interpersonal and sales skills.
  • Proven sales ability and interpersonal effectiveness.
  • Capability to create engaging activities and animations.
  • Prior experience in cosmetics is essential.

What We Offer:

  • Nearly 70 years of expertise in beauty and wellness through the Clarins and myBlend brands.
  • Innovative products and unique services.
  • A commitment to social and environmental responsibility at the core of our mission.
  • A supportive and inclusive corporate culture.
  • Opportunities for development and training.
  • Competitive compensation and benefits.

If you possess a curious mindset, a desire to excel, and the ambition to tackle new challenges, we invite you to explore this opportunity with us.

At Clarins USA, Inc., we are dedicated to making life more beautiful for our employees and customers alike. Our core values emphasize inclusion and diversity, fostering an environment where everyone can thrive and contribute their best work.



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