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Front Counter Specialist

2 months ago

Richmond, Virginia, United States Puritan Cleaners Full time
Job Details

Job Location

Richmond, VA

Position Type

Full-Time/Part-Time

Salary Range

$15.00 - $16.50 Hourly

Job Shift

Any

Job Category

Customer Service

Job Description

Overview

Puritan Cleaners is seeking a highly motivated and customer-focused individual to join our team as a Front Counter Specialist. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our clients, and contributing to the success of our business.

Responsibilities

  • Greet and assist customers with drop-offs and pick-ups.
  • Inspect garments and enter information into our point-of-sale system.
  • Ensure top-quality service and look for ways to brighten a customer's day.
  • Participate in community programs and initiatives.
  • Communicate effectively with the team and management.
  • Maintain a calm, service-oriented environment.
  • Work independently and as part of a team.
  • Represent Puritan Cleaners professionally and positively.

Benefits

  • Competitive pay starting at $15/hour.
  • Flexible schedules.
  • Discounts on Puritan Cleaners services for your household.
  • Medical, dental, and vision insurance.
  • Team member referral bonus.
  • Membership to the Virginia Credit Union.
  • Verizon Wireless discounts.
  • Opportunities for growth and leadership roles within the company.

Requirements

  • Friendly, positive attitude with a smile.
  • Community-oriented and dependable.
  • Attention to detail and a neat appearance.
  • Available for alternate weekend shifts and mornings/afternoons.
  • Willingness to learn and support others.
  • Retail/customer service experience is a plus, but not required-training is provided.

Physical Requirements

  • Frequent standing, walking, bending, lifting (up to 25 lbs), and garment handling.
  • Occasional sitting, climbing stairs, kneeling, and stooping.

Attire

  • Company shirts provided; additional shirts at reduced cost.
  • Navy, khaki, or black slacks or fingertip-length shorts/skirts.