Sales Order Management Specialist
2 weeks ago
Exciting opportunity to work with a leading global firm that specializes in designing and constructing electrical systems, providing essential services across aerospace, defense, transportation, and security sectors.
Work Schedule and Compensation: Standard business hours with a competitive pay rate of $22/hr on W2 (Weekly Pay) - 40 hours per week.
Position Summary:
- The Sales Order Management Specialist is tasked with delivering product and service information while effectively addressing any issues that may arise for customer accounts with precision and promptness.
Key Responsibilities:
- Serve as the primary contact for designated customers and the company regarding spare parts management activities.
- Ensure customer orders and material requirements are fulfilled in accordance with customer agreements and departmental protocols.
- Execute MRP processes and generate replenishment orders as necessary.
- Oversee inventory levels using customer inventory tracking systems.
- Alert Material Planners and Buyers when inventory cannot be replenished as planned or when an increase in demand is detected.
- Collaborate with relevant internal departments to guarantee timely delivery and uphold customer satisfaction and service level standards.
- Coordinate with purchasing to expedite urgent or critical customer orders.
- Engage with customers and Quality Assurance for Certificate of Conformance (C of C) authorization when Parts Manufacturing Authority (PMA) is not available for a component.
- Act as a liaison between the company and customers in areas requiring communication related to order processing and invoice management.
Required Skills:
- Proficient in Microsoft Outlook, Word, and Excel (including Pivot Tables, Conditional Formatting, Formulas, and Basic Charts).
- Ability to work autonomously while seeking guidance when necessary to complete assigned tasks.
- Possess a foundational understanding that leads to significant contributions through both independent and collaborative efforts.
- Capable of reading and interpreting contracts effectively.
- Adept at functioning in a fast-paced, high-pressure environment.
- Strong verbal and written communication skills.
- Excellent keyboard skills, ensuring both speed and accuracy in data entry.
Educational Requirements:
High School diploma or General Education Development (GED) certificate.
We are a global staffing agency headquartered in Columbus, Ohio, serving major Fortune 100 and Fortune 500 clients throughout the United States and Canada. Our unique capability allows us to support programs nationwide from a single location, and we are committed to fostering strong relationships with job seekers and establishing long-term partnerships with our clients.
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