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Sales and Customer Relations Specialist

2 months ago

Orlando, Florida, United States M. Coast Full time
Position Overview

At M. Coast, we are dedicated to transforming our clients' product inquiries into successful partnerships. Our consultative method has significantly enhanced our clients' brand visibility and opened up new avenues for growth within our organization. Our entry-level Sales and Customer Relations Specialists serve as the primary contact for our customer accounts, fostering and nurturing relationships to maximize return on investment and revenue.

We prioritize the professional development of our Sales and Customer Relations Specialists. Given the recent expansion we have experienced, we are looking for individuals who are eager to start at an entry-level position but are committed to the long-term advantages of organic growth within our company. If you possess a learning mindset, a desire to advance from entry-level, and a passion for collaboration, this opportunity is ideal for you.

Key Responsibilities of the Entry-Level Sales and Customer Relations Specialist:

  • Implement engagement strategies to connect with potential customer accounts and inform them about their product inquiries and the added value of our services.
  • Become a product authority to deliver consistent and clear customer service.
  • Skillfully negotiate inquiries while addressing any additional customer concerns.
  • Engage in continuous in-house training and development alongside fellow entry-level Sales and Customer Relations Specialists.
  • Willingly assist with additional professional tasks and embrace challenges with enthusiasm.

Qualifications We Seek in Our Next Entry-Level Sales and Customer Relations Specialist:

  • A High School Diploma or equivalent is mandatory.
  • 1-2 years of experience in customer service, sales, retail, or a related field is highly preferred.
  • Outstanding communication skills and effective negotiation abilities.
  • Excellent time management skills and adaptability to various situations.
  • Commitment to ongoing learning and self-improvement.
  • Ability to excel in a dynamic, fast-paced environment.
  • Friendly, approachable, and positive attitude when interacting with customers and colleagues.

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