Retail Sales Specialist
3 days ago
Job Summary:
We are seeking a highly skilled and customer-focused Retail Sales Specialist to join our team at Asurion. As a Retail Sales Specialist, you will be responsible for delivering exceptional customer experiences, providing technical expertise, and driving sales growth in our retail stores.
Key Responsibilities:
- Provide award-winning, personalized customer experiences and deliver technical expertise to troubleshoot and repair customer electronic devices.
- Enhance customer experience with our 'serve, solve, and sell' method, helping bring the Asurion Connected Home product to all customers.
- Achieve sales goals and manage inventory to ensure efficient operations.
- Partner with cross-functional teams to deliver programs and processes, and provide feedback to drive continuous improvement.
- Self-manage and set priorities to meet sales and customer satisfaction targets.
Requirements:
- 1+ years of customer service/retail sales experience (preferred)
- 6+ months of experience with product service support or electronics troubleshooting (preferred)
- Basic knowledge of mobile devices and operating systems
- Ability to work a flexible retail schedule
- A passing background check (criminal and drug test)
- Basic knowledge of Microsoft Office
What We Offer:
- Ongoing training to grow your skills and advance your career
- Competitive hourly pay and benefits
- Career growth opportunities based on your interests and performance
- Skills development and hands-on training to enhance your technical expertise
- And more Asurion offers a wide range of perks and benefits for mental, physical, and financial health
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