Insurance Customer Support Specialist

2 weeks ago


GondrecourtleChâteau, Grand Est, United States Big I Minnesota Full time
Position Overview:
Krick Insurance Agency is seeking a motivated and personable Customer Service Representative to enhance our client interactions. As a vital member of our team, you will serve as the initial point of contact for our clients, ensuring they receive exceptional service.

Key Responsibilities:
  • Process change requests for existing clients.
  • Issue certificates of insurance, identification cards, and other necessary documents.
  • Respond promptly to client inquiries via phone and email.
  • Evaluate customer complaints and propose effective solutions.
  • Understand and communicate the company's insurance policies and products accurately.
  • Manage payments and maintain precise records related to client policies.
  • Distribute newsletters, emails, and other communications to clients.
  • Assist in promoting new products and policies.
  • Provide potential clients with information regarding price quotes.

Qualifications:
  • Exceptional organizational abilities.
  • Patience and a calm demeanor.
  • Strong verbal and written communication skills.
  • Ability to retain and recall detailed information.
  • Proficiency in navigating an Agent Management system, along with knowledge of Microsoft Outlook, Word, and the internet.
  • Professional appearance and conduct.
  • Capability to meet deadlines while handling detailed information accurately.
  • Genuine passion for customer service and a positive attitude in all interactions.
  • Minimum of 1 year of office experience.
  • Property & Casualty license in the state of MN is advantageous, but training is available for the right candidate.

Job Type:
Part-time and/or full-time opportunities available.

Compensation:
$18.00 per hour.

Your Future:
If you are seeking a career that provides flexibility, stability, and competitive pay, consider the opportunities available in the insurance sector. Independent insurance agents play a crucial role in safeguarding clients by offering tailored home, auto, business, life, and health insurance solutions. Unlike captive agencies, we provide clients with a diverse range of policy options from multiple insurance providers, ensuring they receive the best coverage at competitive rates. The demand for skilled insurance professionals continues to rise, making this an excellent career choice.

  • Gondrecourt-le-Château, Grand Est, United States Big I Minnesota Full time

    Big I MinnesotaWe are seeking a dedicated Full or Part-time Client Support Specialist for our comprehensive insurance agency. The ideal candidate will possess outstanding interpersonal skills while also demonstrating the capability to independently manage data entry tasks that require meticulous attention to detail. Previous experience in the insurance...


  • Gondrecourt-le-Château, Grand Est, United States Beacon Hill Full time

    Position Overview:Beacon Hill is in search of a Customer Service Specialist who will serve as a vital front-line support representative, delivering compassionate assistance to clients, financial advisors, channel partners, and distributors through various communication channels including phone, email, and chat.This position is primarily remote, with...


  • Gondrecourt-le-Château, Grand Est, United States Beacon Hill Full time

    Position Overview:The role of a Customer Support Specialist is vital in delivering exceptional service to our clients. This position is designed for individuals who excel in problem-solving and are committed to providing empathetic assistance to customers, financial professionals, channel partners, and distributors through various communication channels.Work...


  • Gondrecourt-le-Château, Grand Est, United States HomeServices Insurance Full time

    Position Overview:This role is responsible for the precise and timely management of insurance agent commissions.Key Responsibilities:1. Commission Processing (50-60%):- Collect and review commission statements from insurance carriers, which may involve downloading data from carrier websites or direct communication with carriers.- Gather commission workbooks...


  • Gondrecourt-le-Château, Grand Est, United States HomeServices Insurance Full time

    Objective: To deliver exceptional service and assistance to both new and existing clients, ensuring that profitability and growth targets are achieved.Key Responsibilities: 1. Support sales initiatives and long-term goals to improve business strategies and attain objectives related to profitability, cost management, and operational efficiency. Respond to...


  • Gondrecourt-le-Château, Grand Est, United States HomeServices Insurance Full time

    Objective: To deliver exceptional service and assistance to both new and existing clients, ensuring that targets for profitability and expansion are achieved.Key Responsibilities: 1. Support sales initiatives and long-term strategies to improve business performance and meet profitability, cost management, and operational efficiency goals. Respond to...


  • Gondrecourt-le-Château, Grand Est, United States HomeServices Insurance Full time

    Role OverviewTo deliver exceptional service and assistance to both new and existing clients, ensuring that profitability and growth targets are achieved.Key Responsibilities 1. Assist in sales initiatives and long-term strategies to improve business performance and meet objectives related to profitability, cost management, and operational efficiency....


  • Gondrecourt-le-Château, Grand Est, United States Americold Full time

    Job Summary:Americold is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to all customer inquiries and complaints in a timely and...


  • Gondrecourt-le-Château, Grand Est, United States Beacon Hill Full time

    Position Overview:Beacon Hill is in search of a dedicated Customer Service Representative who will serve as a vital resource for addressing customer inquiries and resolving issues with empathy and professionalism.Work Environment:This position is primarily remote, with occasional requirements for on-site presence. A strong commitment to reliability is...


  • Gondrecourt-le-Château, Grand Est, United States Walman Full time

    Company OverviewWalman Optical CompanyWe are a leading optical wholesaler in the United States, dedicated to providing exceptional service and quality products to our clients.Position Title: Customer Service Clerk ILocation: St. Paul, MNJob Summary:We are looking for a motivated Customer Service Clerk I to join our dynamic team at our Optical Lab. This role...


  • Gondrecourt-le-Château, Grand Est, United States Mayer Insurance Agency Full time

    About the RoleWe are seeking a highly motivated and personable Insurance Account Manager to join our team at Mayer Insurance Agency. As an Insurance Account Manager, you will play a critical role in managing client communications, nurturing important relationships, and ensuring seamless policy administration.Key ResponsibilitiesReview current client coverage...


  • Gondrecourt-le-Château, Grand Est, United States HomeServices Insurance Full time

    Job SummaryThis position ensures the timely and accurate processing of insurance agent commissions. The Commission Processor - Insurance will be responsible for collecting and reconciling commission statements, updating agent commission workbooks, and providing revenue and metric information for reporting purposes.Key ResponsibilitiesCollect and reconcile...


  • Gondrecourt-le-Château, Grand Est, United States Amandanelsoninsurance Full time

    Position OverviewA reputable insurance agent is in search of a dedicated professional to become part of their dynamic team in the role of Client Support Specialist. We are looking for an enthusiastic individual who is passionate about enhancing our business through meaningful interactions and exceptional customer service. If you are a proactive self-starter...


  • Gondrecourt-le-Château, Grand Est, United States U.S. Bank Full time

    Job SummaryU.S. Bank is seeking a highly skilled and detail-oriented Operations Support Specialist to join our team. As an Operations Support Specialist, you will provide production support to multiple groups within Operations Services or enterprise wide. This is a cross-functional position that requires a strong understanding of operational systems and the...


  • Gondrecourt-le-Château, Grand Est, United States State Farm Insurance Full time

    Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as an Office Representative at State Farm Insurance. As a key member of our office staff, you will be responsible for providing exceptional customer service, processing insurance policy changes, and maintaining accurate customer files.Key Responsibilities:Assist...


  • Gondrecourt-le-Château, Grand Est, United States Inside Talent Full time

    Business Support Specialist - Direct OperationsAs a Business Support Specialist, you will deliver exceptional sales assistance and customer service for enterprises that directly ship products from the various manufacturers represented by our organization.Your responsibilities will include:Fostering and sustaining outstanding relationships with suppliers and...


  • Gondrecourt-le-Château, Grand Est, United States Dahl Consulting Full time

    Customer Service Representative SpecialistThis role is an excellent opportunity to provide exceptional customer service, resolve customer complaints, and promote our products and services.Key ResponsibilitiesResolve customer complaints by exchanging merchandise, refunding money, and adjusting bills.Contact customers to respond to inquiries or to notify them...


  • Gondrecourt-le-Château, Grand Est, United States Lexus of Maplewood Full time

    Lexus of Maplewood is seeking a dedicated Automotive Customer Service Specialist. This essential position serves as a bridge between our valued clients and skilled technicians, ensuring clear communication regarding vehicle service recommendations. You will be actively engaged in the Service Lane, delivering outstanding service and expert advice to maintain...

  • IT Support Specialist

    2 weeks ago


    Gondrecourt-le-Château, Grand Est, United States State of Minnesota Full time

    Position Title: IT Support SpecialistJob Classification: Information Technology Specialist 1Agency: State of Minnesota IT ServicesJob ID: 77966Location: St. PaulTelework Eligibility: Yes - #LI-OnsiteEmployment Type: Full-TimeEmployment Status: LimitedEligibility: Open to all qualified job seekersHiring Agency/Seniority Unit: Minnesota IT...


  • Gondrecourt-le-Château, Grand Est, United States TEKsystems Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at TEKsystems. As a Technical Support Specialist, you will be responsible for providing technical support to end-users at 3M Corporate Headquarters as well as those remotely based across North America.Key ResponsibilitiesProvide on-site technical support for end-users at...