Current jobs related to Customer Support Specialist - GondrecourtleChâteau, Grand Est - Beacon Hill
-
Customer Service Representative
1 week ago
Gondrecourt-le-Château, Grand Est, United States Horton, Inc. Full timeCustomer Service Representative - Product Support SpecialistHorton, Inc. is seeking a highly skilled Customer Service Representative to join our team in Roseville, MN. As a Product Support Specialist, you will be responsible for providing timely and courteous customer assistance under the direction of the Customer Service Manager.Key Responsibilities:Respond...
-
Gondrecourt-le-Château, Grand Est, United States Fairview Health Services Full timeJob SummaryWe are seeking a highly skilled and customer-focused Durable Medical Equipment Customer Support Specialist to join our team at Fairview Health Services. As a key member of our Home Medical Equipment (FHME) team, you will play a vital role in providing exceptional customer service to our patients and their families.Key ResponsibilitiesProvide...
-
Customer Experience and Support Specialist
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States Think Small Full timeCustomer Experience and Support SpecialistThink Small, a leader in early learning, is dedicated to advancing early childhood care and education. We are committed to the principles that gave rise to our organization 50 years ago - that the quality of a child's early experiences greatly influences their success later in life and there is much that can be done...
-
Customer Support Specialist
2 months ago
Gondrecourt-le-Château, Grand Est, United States Americold Full timeJob Summary:Americold is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to all customer inquiries and complaints in a timely and...
-
Gondrecourt-le-Château, Grand Est, United States Fairview Health Services Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Durable Medical Equipment Customer Support Specialist to join our team at Fairview Health Services. As a key member of our Home Medical Equipment (FHME) team, you will play a vital role in ensuring our patients receive exceptional care and support.Key ResponsibilitiesProvide excellent...
-
IT Support Specialist
1 week ago
Gondrecourt-le-Château, Grand Est, United States TEKsystems Full timeJob SummaryWe are seeking a skilled IT Support Specialist to join our team at TEKsystems. As an IT Support Specialist, you will be responsible for resolving incidents and complex work orders for our IT users remotely through various intake methods.Key ResponsibilitiesResolve incidents and complex work orders for our IT users remotely through various intake...
-
Administrative Support Specialist
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States State of Minnesota Full timeJob SummaryWe are seeking an experienced Administrative Support Specialist to join our Single Family Division team at the State of Minnesota. As an Administrative Support Specialist, you will provide critical support to our team, ensuring the efficient operation of our programs and processes.Key ResponsibilitiesProvide general office support, including mail...
-
Customer Experience and Support Professional
7 days ago
Gondrecourt-le-Château, Grand Est, United States Think Small Full timeCustomer Experience and Support SpecialistThink Small, a leader in early learning, is dedicated to advancing early childhood care and education. Our organization is committed to the principles that have guided us for 50 years: the quality of a child's early experiences greatly influences their success later in life, and there is much that can be done to...
-
Technical Support Specialist
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States Alula Full timeJob SummaryALULA is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our customers. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key...
-
Program Support Specialist
4 weeks ago
Gondrecourt-le-Château, Grand Est, United States Lutheran Social Service of Minnesota Full timeProgram Support SpecialistLutheran Social Service of Minnesota is a dynamic organization serving vulnerable populations. We foster a culture of trustworthiness, positivity, and inclusivity. Our employees are passionate about making a difference in the lives of others.Job Summary:The Program Support Specialist will provide individualized support and...
-
IT Support Specialist
7 days ago
Gondrecourt-le-Château, Grand Est, United States ITR Group Full timeDesktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to provide technical assistance to our team. Key Responsibilities:Provide technical support for desktop systems and applicationsTroubleshoot and resolve technical issuesCollaborate with the team to ensure seamless technical supportRequirements:Active Directory, Azure, and O365...
-
Customer Experience Specialist
4 weeks ago
Gondrecourt-le-Château, Grand Est, United States Bob's Discount Furniture Full timeCustomer Service RepresentativeAt Bob's Discount Furniture, we're looking for a skilled Customer Service Representative to join our team. As a Guest Experience Sales Specialist, you'll play a key role in delivering exceptional customer service and creating unforgettable shopping experiences.Key Responsibilities:Greet and engage customers, understanding their...
-
Housing Support Specialist
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States Oak Tree Support Services Full timeHousing Coordinator Job SummaryAt Oak Tree Support Services, we are seeking a dedicated and compassionate Housing Coordinator to join our team. As a Housing Coordinator, you will play a vital role in enabling individuals to access and maintain affordable housing within our community.Key Responsibilities:Assist clients in locating suitable housing options in...
-
Customer Experience Specialist
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States CarMax Full timeAt CarMax, we're looking for a talented Customer Specialist to join our team. As a Customer Specialist, you will be empowered to provide an exceptional experience for our customers by acting as a guide and offering support during every step of their CarMax journey.We're a high-energy retail sales environment where you will work as a team to meet goals and...
-
Program Support Specialist
4 weeks ago
Gondrecourt-le-Château, Grand Est, United States Lutheran Social Service of MN Full timeProgram Support SpecialistLutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Our organization values trustworthiness and fosters an environment that is free of racism, discrimination, bias, and harassment. We offer an ALIVE...
-
Hardware Support Specialist
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States Parallel Partners Full timeHardware Support Technician Job DescriptionWe are seeking a skilled Hardware Support Technician to join our team on 1st shift. As a key member of our technical support team, you will be responsible for diagnosing, documenting, and repairing defective systems submitted by customers.Responsibilities:Diagnose and repair hardware issues in a timely and efficient...
-
Customer Experience Specialist
6 days ago
Gondrecourt-le-Château, Grand Est, United States CarMax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. In this role, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our customers throughout their CarMax journey.Key ResponsibilitiesProvide guidance and support to customers...
-
IT Support Specialist
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States Prime Therapeutics Full timeJob SummaryWe are seeking a skilled IT Support Specialist to join our team at Prime Therapeutics. As a Desktop Operations Technician, you will provide on-location end-user support during core business hours. This role involves following and documenting procedures, managing incidents and tasks to resolution, and escalating to the Field Ops Tech Sr IT when...
-
Administrative Support Specialist
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States Jones Lang Lasalle Full timeJob Summary: We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Jones Lang Lasalle. As a key member of our front office team, you will provide exceptional administrative support to our employees and clients, ensuring a seamless and efficient experience. Key Responsibilities: Provide administrative...
-
Certified Peer Support Specialist
2 weeks ago
Gondrecourt-le-Château, Grand Est, United States BrightSpring Health Services Full timeCertified Peer Support SpecialistJob SummaryWe are seeking a Certified Peer Support Specialist to join our team at SpringPath Mental Health Services. As a Certified Peer Support Specialist, you will work as part of the Intensive Residential Treatment Service team, providing care and treatment for individuals experiencing significant mental health/psychiatric...
Customer Support Specialist
2 months ago
Position Overview:
The role of a Customer Support Specialist is vital in delivering exceptional service to our clients. This position is designed for individuals who excel in problem-solving and are committed to providing empathetic assistance to customers, financial professionals, channel partners, and distributors through various communication channels.
Work Environment:
This position primarily involves remote work, with occasional requirements for on-site presence. A strong commitment to reliability and dedication is essential.
Location:
Hybrid work model with occasional on-site responsibilities.
Working Hours:
Shifts are generally scheduled between 7:00 AM - 6:00 PM CST, Monday to Friday.
Key Responsibilities:
- Deliver timely, compassionate, and accurate responses to inquiries from customers, financial professionals, channel partners, and distributors via phone, email, and chat, while adhering to established service and quality standards.
- Assist clients in initiating various claims processes.
- Clarify and resolve complex issues related to claims, policies, or accounts.
- Achieve or surpass call center performance metrics while ensuring an outstanding customer experience.
- Participate in cross-training for additional product lines after successfully completing the primary training program.
Qualifications:
- Demonstrated customer service orientation with a collaborative approach.
- Strong active listening abilities, empathy, and professional communication skills.
- Excellent verbal and written communication capabilities.
- Self-driven, punctual, and reliable.
- Trustworthy, with a commitment to maintaining confidentiality.
- Proficient in computer usage, capable of navigating multiple systems, and possessing strong typing skills.
- Effective time management and multitasking skills in a dynamic call center environment.
- Robust knowledge retention and problem-solving abilities.
- Willingness to learn and advance within the organization.
Technical Requirements:
- A wired internet connection (not Wi-Fi) with service from fiber, cable, or DSL.
- Internet speed: Minimum download speed of 100 Mbps (25 Mbps acceptable), upload speed of 10 Mbps (5 Mbps acceptable).
Physical Requirements:
- Ability to work a minimum of 40 hours per week.
- Proficient in using a keyboard, mouse, and computer for extended periods.
- Capability to use a phone for significant durations throughout the workday.
- Ability to perform tasks involving simple grasping, including handwriting and paper manipulation, periodically throughout the workday.
