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Client Support Specialist

2 months ago

GondrecourtleChâteau, Grand Est, United States Amandanelsoninsurance Full time

Position Overview

A reputable insurance agent is in search of a dedicated professional to become part of their dynamic team in the role of Client Support Specialist. We are looking for an enthusiastic individual who is passionate about enhancing our business through meaningful interactions and exceptional customer service. If you are a proactive self-starter who excels in a lively environment and enjoys face-to-face client interactions, this role offers a fulfilling career path with substantial income and growth opportunities.

Key Responsibilities

  • Build and maintain customer relationships, schedule appointments to discuss policy reviews, and provide follow-up as necessary.
  • Deliver prompt, accurate, and friendly customer service, which includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.

Benefits

  • Group Life Insurance
  • 401K Plan
  • Health Benefits
  • Paid Time Off (including vacation and personal/sick days)
  • Travel Incentives
  • Opportunities for professional growth and advancement within the agency

Qualifications

  • Interest in marketing insurance products and services tailored to customer needs.
  • Strong interpersonal skills.
  • Excellent communication abilities—both written and verbal.
  • People-oriented with a focus on customer satisfaction.
  • Organizational skills and attention to detail.
  • Proactive problem-solving capabilities.
  • Ability to work collaboratively in a team setting.
  • Capacity to manage multiple tasks effectively.
  • Property and Casualty license (must be obtained).
  • Availability to work during standard business hours.

If you envision yourself thriving in this role, we encourage you to consider this opportunity for a rewarding career.