Customer Support Professional

1 week ago


GondrecourtleChâteau, Grand Est, United States Dahl Consulting Full time
Customer Service Representative Specialist

This role is an excellent opportunity to provide exceptional customer service, resolve customer complaints, and promote our products and services.

Key Responsibilities
  • Resolve customer complaints by exchanging merchandise, refunding money, and adjusting bills.
  • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.
  • Solicit sale of new or additional services or products.
Requirements
  • Verbal and written communication skills
  • Attention to detail
  • Customer service skills
  • Interpersonal skills
  • Ability to work independently and manage one's time
  • Ability to accurately document and record customer/client information
  • Previous experience with computer applications, such as Microsoft Word and PowerPoint
Education/Experience
  • High school diploma or GED
  • 5-7 years customer service related experience


  • Gondrecourt-le-Château, Grand Est, United States Taylor Corporation Full time

    About the Role:Taylor Corporation is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Respond to customer inquiries and resolve...


  • Gondrecourt-le-Château, Grand Est, United States Expeditors International Full time

    Customs Brokerage Customer Support RepresentativeCompany OverviewAt Expeditors International, we are dedicated to excellence in global supply chain management. Our founder, Peter Rose, famously stated, "We're not in the shipping business; we're in the information business." This philosophy drives our commitment to professionalism, leadership, and a...


  • Gondrecourt-le-Château, Grand Est, United States Americold Full time

    Job Summary:Americold is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Respond to all customer inquiries and complaints in a timely and...


  • Gondrecourt-le-Château, Grand Est, United States Beacon Hill Full time

    Position Overview:The role of a Customer Support Specialist is vital in delivering exceptional service to our clients. This position is designed for individuals who excel in problem-solving and are committed to providing empathetic assistance to customers, financial professionals, channel partners, and distributors through various communication channels.Work...


  • Gondrecourt-le-Château, Grand Est, United States Beacon Hill Full time

    Position Overview:Beacon Hill is in search of a Customer Service Specialist who will serve as a vital front-line support representative, delivering compassionate assistance to clients, financial advisors, channel partners, and distributors through various communication channels including phone, email, and chat.This position is primarily remote, with...


  • Gondrecourt-le-Château, Grand Est, United States Beacon Hill Full time

    Position Overview:Beacon Hill is in search of a dedicated Customer Service Representative who will serve as a vital resource for addressing customer inquiries and resolving issues with empathy and professionalism.Work Environment:This position is primarily remote, with occasional requirements for on-site presence. A strong commitment to reliability is...


  • Gondrecourt-le-Château, Grand Est, United States Walman Full time

    Company OverviewWalman Optical CompanyWe are a leading optical wholesaler in the United States, dedicated to providing exceptional service and quality products to our clients.Position Title: Customer Service Clerk ILocation: St. Paul, MNJob Summary:We are looking for a motivated Customer Service Clerk I to join our dynamic team at our Optical Lab. This role...


  • Gondrecourt-le-Château, Grand Est, United States Boston Scientific Full time

    Additional Location(s): N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we provide an opportunity to leverage your potential by collaborating with diverse and high-achieving teams, addressing significant challenges in the healthcare sector. With access to cutting-edge tools, resources, and...


  • Gondrecourt-le-Château, Grand Est, United States SERVION GROUP Full time

    Job OverviewLocationRemoteEmployment TypeFull TimeWork ScheduleDay ShiftPosition Summary:As a vital member of the Servion Group, the Customer Service Representative plays a crucial role in managing mortgage loan servicing and delivering exceptional support to our clients. This position involves significant administrative tasks and telephone communication...


  • Gondrecourt-le-Château, Grand Est, United States Boston Scientific Full time

    Additional Location(s): N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we provide you with the opportunity to leverage your potential by collaborating with a diverse and high-performing workforce, addressing some of the most significant challenges in the healthcare sector. With access to...


  • Gondrecourt-le-Château, Grand Est, United States Big I Minnesota Full time

    Position Overview:Krick Insurance Agency is seeking a motivated and personable Customer Service Representative to enhance our client interactions. As a vital member of our team, you will serve as the initial point of contact for our clients, ensuring they receive exceptional service.Key Responsibilities:Process change requests for existing clients.Issue...


  • Gondrecourt-le-Château, Grand Est, United States Merit Chevrolet Full time

    Meritorious OpportunityAbout Merit ChevroletMerit Chevrolet is a reputable and family-owned dealership that values honesty and integrity in all aspects of our business. We are committed to providing exceptional customer service and creating a positive work environment for our employees.Job SummaryWe are seeking highly motivated and results-driven Sales...

  • EHS Professional

    6 days ago


    Gondrecourt-le-Château, Grand Est, United States Pace Full time

    About the RoleWe are seeking a highly motivated and detail-oriented EHS Professional to join our team at Pace. As an EHS Professional, you will play a critical role in ensuring the safety and well-being of our employees, customers, and the environment.Key ResponsibilitiesMonthly Safety Surveys: Conduct monthly safety surveys to identify potential hazards and...


  • Gondrecourt-le-Château, Grand Est, United States Pizza Luce Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Support Staff to join our team at Pizza Luce.Key Responsibilities:Greet Customers: Welcome and engage with customers in a timely and professional manner, ensuring a positive first impression.Menu Navigation: Assist customers in navigating our menu, answering questions, and...


  • Gondrecourt-le-Château, Grand Est, United States AtWork Group Full time

    Job Summary:We are seeking a dedicated and professional Customer Service Ambassador to join our team at AtWork Group. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our valued clients.Key Responsibilities:Respond promptly to customer inquiries and concerns, providing accurate and timely...


  • Gondrecourt-le-Château, Grand Est, United States AtWork Group Full time

    Job Summary:We are seeking a dedicated and professional Customer Service Ambassador to join our team at AtWork Group. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our valued clients.Key Responsibilities:Respond promptly to customer inquiries and concerns, providing accurate and timely...


  • Gondrecourt-le-Château, Grand Est, United States Lands' End Full time

    As a Sales Associate at Lands' End, you will be a valued member of a talented team that represents our brand to customers by providing exceptional service in a professional, courteous, and helpful manner. This role enhances the customer experience and drives profitable sales by providing product expertise and advanced selling skills. Sales Associates also...


  • Gondrecourt-le-Château, Grand Est, United States growroseville Full time

    Position Overview:We are seeking a dedicated Member Service Representative for our Contact Center. This full-time role involves engaging with clients primarily through phone and electronic channels, providing expert knowledge on our range of financial products and services.Key Responsibilities:Assist members with inquiries via phone, online chat, and other...


  • Gondrecourt-le-Château, Grand Est, United States The Millennium Group Full time

    The Millennium Group is seeking a highly motivated and detail-oriented individual to join our team as a Customer Support Specialist. With a focus on providing exceptional customer service, this role is ideal for those who thrive in a fast-paced environment and are passionate about delivering results.Responsibilities:Provide top-notch customer service to...


  • Gondrecourt-le-Château, Grand Est, United States Bridgestone Americas Full time

    About the RoleBridgestone Americas is seeking a highly motivated and customer-focused individual to join our team as a Retail Sales and Service Professional. As a key member of our retail team, you will be responsible for delivering exceptional customer service, sales, and technical support to our customers.Key ResponsibilitiesProvide exceptional customer...