Strategic Account Manager for Automotive Partnerships
2 weeks ago
Position Overview:
At Edmunds, we are committed to simplifying the car buying experience. With a legacy that began in the 1960s, we have continuously evolved to meet the needs of car shoppers and dealers alike. Our reputation as a trusted online resource empowers millions of consumers each month to make informed automotive decisions. As a key player in our mission, we are looking for a dedicated professional to join our team.
Your Role:
As a Strategic Account Manager focused on Dealer Success, you will play a crucial role in ensuring the vitality and retention of our premier automotive dealer accounts. Collaborating closely with a designated sales team, your primary objective will be to enhance dealer performance and support our sales force in client acquisition and retention. You will serve as the main liaison for dealers who engage with our advertising services, managing a portfolio of over 2,700 accounts across 47 dealer groups.
Key Responsibilities:
- Strategic Development: Identify growth opportunities and optimize product offerings tailored to the specific needs of each account in collaboration with National Sales Managers.
- Performance Monitoring: Analyze account performance using various metrics and reporting tools, ensuring proactive management of Google Analytics goals and implementation.
- Client Consultation: Build and nurture long-term relationships with key stakeholders within assigned dealership groups, ensuring alignment with their business objectives.
- Project Coordination: Advocate for the customer’s voice within the organization, addressing complex challenges and implementing tailored solutions in partnership with internal teams.
Challenges You May Face:
- Adapting to shifting priorities while managing daily responsibilities and urgent requests.
- Communicating effectively with both technical and non-technical audiences to meet diverse needs.
- Interpreting performance data and conveying insights in a compelling manner to drive product success.
- Developing innovative solutions to meet unique dealer requirements.
- Staying informed about industry trends and Google Analytics updates to enhance account management.
Qualifications:
- Exceptional communication skills, both written and verbal, with the ability to simplify complex concepts for diverse audiences.
- Proficiency in Google Analytics, Salesforce, and advanced Microsoft Office applications.
- Strong analytical abilities to visualize and narrate data effectively.
- Critical thinking skills to navigate complex problem-solving scenarios.
- Comfort with ambiguity and a proactive approach to clarify and drive business value.
- A genuine desire for continuous learning and professional growth.
Compensation and Benefits:
The compensation for this role is competitive and reflective of experience and skills. In addition, we offer a comprehensive benefits package that includes flexible time off, health benefits, retirement plans, and various employee perks.
Join Us:
Edmunds is recognized as a leading workplace, celebrated for our commitment to diversity and innovation. If you are passionate about enhancing the automotive experience for dealers and consumers alike, we invite you to explore this opportunity with us.
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