Healthcare Office Supervisor

1 week ago


Atlanta, Georgia, United States The Primary Care Center Full time
Job Overview

Company Overview:
The Primary Care Center is a distinguished, patient-focused medical facility located in the Atlanta metropolitan area, providing a wide range of primary and urgent care services in a unified setting. With over two decades of service to the Atlanta community, PCC's strategically positioned clinics ensure patients have seamless access to their healthcare team, featuring flexible hours and innovative mobile and online services.

Position Summary

The Medical Office Manager plays a crucial role within the leadership team, overseeing the daily operational activities of one or more practice locations. This position involves close collaboration with central administration to plan, organize, and supervise the work of support personnel. The Medical Office Manager is responsible for coordinating workflows, implementing approved systems, policies, and procedures to uphold service and quality standards, and serving as a resource for clinicians and staff.

Additionally, this role entails monitoring and evaluating staff performance and quality of work, actively engaging with employees to enhance adherence to policies and procedures, and fostering a high level of patient satisfaction.

Key Responsibilities
  • Oversee daily operations of medical office locations.
  • Coordinate workflows and implement effective systems and policies.
  • Monitor staff performance and engage in quality improvement initiatives.
  • Ensure high standards of patient care and satisfaction.
Qualifications

The ideal candidate will possess a strong interest in healthcare, with 1-2 years of experience in an outpatient medical office environment; experience in primary care is advantageous. A foundational understanding of patient flow, registration, scheduling, and revenue cycle processes is essential. Supervisory or quality assurance experience is preferred.

A Bachelor's Degree in business, accounting, management, public or health care administration, or a closely related field is required. Relevant work experience may be considered in lieu of the degree requirement.



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