Office Operations Supervisor

2 weeks ago

Atlanta, Georgia, United States Freeman Mathis & Gary, LLP Full time

Freeman Mathis & Gary, LLP is a vibrant and expanding national litigation firm seeking an Office Operations Supervisor to enhance our team. The Office Operations Supervisor will oversee a team of legal support personnel while ensuring efficient office operations across designated locations. This role provides essential leadership to staff supporting the Firm's attorneys. The primary objective is to guarantee that all attorneys receive the necessary support and maintain a conducive work environment for legal practice.

Key Attributes for Success:

  • Friendly, Approachable, and Positive Attitude
  • Respectful, Team-Oriented, and Unpretentious
  • Organized, Timely, and Confidential
  • Accountable, Ownership-Driven, and Solution-Oriented
  • Creative Problem Solver with Initiative

Core Responsibilities:

  • Supervise legal assistants, receptionists, office coordinators, and interns.
  • Coordinate staffing ratios and workflow between legal assistants and attorneys.
  • Oversee timekeeping for direct reports, including approval of timecards and PTO requests.
  • Evaluate staff performance, provide coaching, and conduct annual reviews.
  • Manage basic employee relations and recruitment processes for legal assistants.
  • Facilitate onboarding and offboarding processes for employees.
  • Collaborate with business leaders to meet departmental needs.
  • Assist in developing and implementing training programs for staff.
  • Work with firmwide Directors and Managers to enhance policies and procedures.
  • Ensure office functionality, safety, and adequate supply levels.
  • Engage with property managers and vendors to support office operations.
  • Organize and promote office events such as meetings and celebrations.
  • Monitor expenses to aid in budget preparation.
  • Some travel may be required; additional duties as assigned.

Qualifications:

  • High School Diploma required; Bachelor's degree in business administration or related field preferred.
  • 3-5 years of management or supervisory experience in a professional service environment.
  • Ability to work independently in a fast-paced, dynamic setting.
  • Commitment to continuous operational improvement.
  • Effective communication skills across all management levels.
  • Ability to handle sensitive information with confidentiality.
  • Proficient in MS Office, with strong Excel and DocuSign skills preferred.
  • Strong organizational skills to optimize workflow and efficiency.
  • Excellent time management and interpersonal skills.
  • Adaptable to changing priorities and demands.
  • Proactive with minimal direction and demonstrates initiative.
  • Positive demeanor and self-confidence.

Equal Employment Opportunity Statement:

Freeman Mathis & Gary, LLP is dedicated to providing equal employment opportunities to all applicants and employees, ensuring a workplace free from discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as mandated by law. The Firm adheres to all applicable federal, state, and local regulations. Employment is contingent upon successful completion of a background check and drug screening.

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