Front Office Healthcare Specialist

1 week ago


Atlanta, Georgia, United States Atlanta Orthopaedic Firm Full time
About Our Organization

Atlanta Orthopaedic Firm is a leading healthcare provider dedicated to delivering exceptional patient care and service to our community.

Job Summary

The Front Office Associate plays a vital role in our organization, working closely with the Front Office Supervisor, Patient Accounts Manager, and Practice Manager. This role requires a minimum of three to five years of front office healthcare experience.

Key Responsibilities
  • Performing all front office operations and administrative tasks
  • Handling patient pre-registration and full registration processes
  • Check-in and check-out duties
  • Collecting payments and outstanding balances
  • Managing appointment scheduling
  • Conducting confirmation calls
  • Assisting with referrals and precertifications
  • Traveling to other office locations as needed
  • Ensuring compliance with all patient paperwork and regulations
Requirements
  • Strong communication skills
  • Proficiency in Excel, Word, and Outlook
  • Ability to multitask efficiently
  • Familiarity with electronic health records and practice management systems
  • Knowledge of HIPAA Compliance and health insurance regulations


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