Healthcare Office Supervisor
2 weeks ago
Company Overview:
The Primary Care Center is a distinguished, patient-focused medical facility that provides a wide range of primary and urgent care services. With a commitment to serving the community, PCC has been a trusted healthcare provider for over twenty years, offering convenient access to care through flexible hours and innovative online solutions.
The Medical Office Manager plays a pivotal role within the leadership team, overseeing the daily operational functions of one or more practice sites. This position collaborates closely with central administration to plan, organize, and supervise the activities of support personnel. The Medical Office Manager is responsible for coordinating workflows, implementing established systems, policies, and procedures to uphold service and quality standards, and serving as a resource for both clinicians and staff.
Key Responsibilities:
- Monitor and evaluate staff performance and quality of work.
- Engage with employees to enhance adherence to policies and procedures.
- Promote a high level of patient satisfaction through effective management.
Qualifications:
- A strong interest in healthcare with 1-2 years of experience in an outpatient medical office environment; experience in primary care is advantageous.
- Basic understanding of patient flow, registration, scheduling, and revenue cycle operations.
- Supervisory or quality assurance experience is preferred.
- A Bachelor’s Degree in business, accounting, management, public or healthcare administration, or a related field is required; relevant work experience may substitute for degree requirements.
This role demands a fast-paced, productivity-oriented approach, requiring excellent customer service, employee relations, and communication skills, along with the ability to multitask effectively in a dynamic work environment.
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