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Office Operations Supervisor

2 months ago

Atlanta, Georgia, United States Freeman Mathis & Gary, LLP Full time

Freeman Mathis & Gary, LLP is a vibrant and expanding national litigation firm seeking an Office Operations Supervisor to enhance our team. The Office Operations Supervisor will oversee a team of legal support personnel while ensuring efficient office operations across designated locations. This role is pivotal in providing leadership to staff who support the Firm's attorneys. The primary objective is to guarantee that all attorneys receive the necessary assistance and maintain a conducive work environment for legal practice.

Key Attributes for Success:

  • Friendly, Approachable, and Positive Attitude
  • Respectful, Team-Oriented, and Unpretentious
  • Organized, Timely, and Confidential
  • Accountable, Ownership-Driven, and Solution-Oriented
  • Creative Problem Solver with Initiative

Core Responsibilities:

  • Supervise legal assistants, receptionists, office coordinators, and interns.
  • Manage staffing ratios and workflow for legal assistants and attorneys.
  • Oversee timekeeping for direct reports, including reviewing and approving timecards and PTO requests.
  • Evaluate staff performance, provide coaching, and conduct annual reviews.
  • Handle basic employee relations and recruitment of legal assistants.
  • Facilitate onboarding and offboarding processes for employees.
  • Collaborate with business leaders to meet departmental needs.
  • Assist in the development and implementation of training programs for staff.
  • Work with firmwide Directors and Managers to enhance policies and procedures.
  • Ensure offices are functional, safe, and well-stocked with supplies.
  • Manage vendor relationships and property management interactions.
  • Organize and promote office events such as meetings and celebrations.
  • Monitor expenses to aid in budget preparation.
  • Travel may be required; additional duties as assigned.

Qualifications:

  • High School Diploma required; Bachelor's degree in business administration or related field preferred.
  • 3-5 years of experience in a management or supervisory role within a professional service environment.
  • Ability to work independently in a fast-paced setting.
  • Commitment to continuous operational improvement.
  • Effective communication skills across all management levels.
  • Proficient in handling sensitive information with confidentiality.
  • Strong skills in MS Office, particularly Excel, and familiarity with DocuSign.
  • Excellent organizational and time management skills.
  • Ability to adapt to changing priorities and demands.
  • Exhibits a proactive approach and demonstrates initiative.
  • Maintains a positive demeanor and confidence in abilities.

Equal Employment Opportunity Statement:

Freeman Mathis & Gary, LLP is dedicated to providing equal employment opportunities to all applicants and employees, ensuring a workplace free from discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as mandated by law. Compliance with all applicable federal, state, and local laws is upheld. Employment is contingent upon successful completion of a background check and drug screening.