Veteran Support Case Coordinator

2 weeks ago

Pensacola, Florida, United States Insight Global Full time
Job Overview

Insight Global is seeking experienced Case Coordinators to support a client committed to delivering comprehensive assistance and services to veterans. The organization aims to empower veterans to achieve meaningful lives by providing help with housing, healthcare, employment, and other vital services. The Case Coordinator will offer tailored support to veterans, guiding them through various services and resources to enhance their quality of life.

Key Responsibilities:

  • Evaluate clients' needs, strengths, and challenges, collaborating with them to create effective housing stability strategies.
  • Deliver comprehensive case management, including regular home visits, housing counseling, client-centered advocacy, referrals, and crisis intervention to foster housing stability.
  • Manage an assigned caseload of veterans and/or veteran families, including traditional, Shallow Subsidy, and HUD-VASH cases.
  • Communicate the Priority Veteran program effectively to potential clients, landlords, and the community, while conducting outreach in designated areas.
  • Maintain consistent communication with local homeless coalitions, VA Hospitals, shelters, and other relevant organizations.
  • Respond promptly to all inquiries and accurately assess eligibility in accordance with grant guidelines.
  • Ensure accurate and timely documentation of case files.
  • Adhere to grant regulations and program policies diligently.
  • Engage in ongoing professional development training.
  • Participate actively in weekly staff meetings and individual supervision sessions.

Working Environment:

  • Services are provided in various settings, including office, community, and client residences.
  • Occasional after-hours or weekend work may be required.
  • Travel is necessary.

Required Qualifications:

  • Experience in case management or social work, with knowledge of trauma-informed care and person-centered practices.
  • Strong interpersonal and communication skills.
  • Proficient in computer applications, including Microsoft Office Suite and Client Management Systems.
  • Possession of a valid Driver's License and reliable transportation, with a willingness to travel locally.
  • Able to build rapport with clients experiencing homelessness or at risk of homelessness.
  • Completion of background checks, including criminal record, drug screening, and TB testing.

Preferred Qualifications:

  • Bachelor's Degree in Social Work or a related field is preferred.
  • Familiarity with Housing First principles, the Veteran's Administration (VA), and/or U.S. Military experience is advantageous.

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