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Veteran Support Case Coordinator

2 months ago

Pensacola, Florida, United States Insight Global Full time

Job Overview

Insight Global is seeking dedicated Case Coordinators to join a client committed to delivering comprehensive assistance and services to veterans in need. The organization's mission is to empower veterans to achieve fulfilling lives by providing support in areas such as housing, healthcare, employment, and other vital services. The Case Coordinator will offer tailored support to veterans, guiding them through various services and resources to enhance their quality of life.

Key Responsibilities:

  • Evaluate clients' needs, strengths, and challenges, collaborating with them to create effective housing stability plans.
  • Deliver comprehensive case management, including regular home visits, housing counseling, client-centered advocacy, referrals, and crisis intervention to foster housing stability.
  • Manage an assigned caseload of veterans and/or veteran families, encompassing traditional, Shallow Subsidy, and HUD-VASH cases.
  • Communicate the Priority Veteran program effectively to potential clients, landlords, and the community, while conducting outreach in designated areas.
  • Maintain consistent communication with local homeless coalitions, VA Hospitals, shelters, and other relevant organizations.
  • Respond promptly to all inquiries and accurately conduct eligibility assessments in accordance with grant guidelines.
  • Ensure timely and accurate maintenance of case documentation.
  • Adhere to grant regulations and program policies meticulously.
  • Engage in ongoing professional development training.
  • Participate actively in weekly staff meetings and individual supervision sessions.

Working Conditions:

  • Services are provided in various settings, including office environments, community locations, and client residences.
  • Occasional after-hours or weekend work may be required.
  • Travel is necessary for this role.

Compensation: $21.15/hr

  • Conversion Salary: $40,000 - $44,000/yr

We are an organization dedicated to fostering diverse and inclusive environments where individuals can express their authentic selves at work. We are an equal opportunity/affirmative action employer that values every individual. Qualified candidates will be considered for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

Skills and Qualifications:

  • Experience in case management, with knowledge of trauma-informed care and person-first practices.
  • Exceptional interpersonal and communication abilities.
  • Proficient in computer skills, including Microsoft Office suite and Client Management Systems.
  • Possession of a valid Driver's License and reliable transportation.
  • Able to build rapport with clients experiencing homelessness or at risk of homelessness.
  • Background checks, including criminal record, drug screening, and TB testing, are required.
  • A Bachelor's Degree in Social Work or a related field is preferred.
  • Familiarity with Housing First principles, the Veteran's Administration (VA), and/or the US Military is advantageous.