Sales Operations Specialist

5 days ago


Salt Lake, Utah, United States Ferguson Full time
About the Role

Ferguson is seeking a highly skilled Sales Operations Analyst to support our Waterworks business unit. This role is responsible for maintaining the technical aspects of our sales process, protecting sales and profit, and simplifying complex sales.

Key Responsibilities
  • Provide support to the Waterworks business unit to assist in the growth and development of assigned accounts.
  • Understand assigned customer agreements, including written contracts and incentive programs.
  • Ensure a summary of customer agreements is in place and understood by the team.
  • Ensure customer files are aligned with contractual and strategic requirements, including price columns, matrix pricing, and payment terms.
  • Ensure awareness of pending contract renewal requirements.
  • Prepare Customer Quarterly Review meeting presentations.
  • Coordinate online catalog updates.
  • Maintain information pertinent to each customer.
  • Complete and distribute monthly/quarterly reporting to customers, providing feedback based on customer structure and vendor programs.
  • Complete customer analysis of existing customers to better understand sales and gross profit by district, product mix analysis, and existing pricing structure.
  • Recommend customer approach based on analysis and participate in conversations to determine the best method.
  • Ensure compliance with pricing strategy.
Requirements
  • 2+ years of experience in the waterworks, construction, plumbing, or piping industry.
  • Experience with Salesforce, PowerBI, Planswift, and/or Bidtracer is highly preferred.
  • The ability to prioritize workload appropriately to balance multiple demands and meet timelines as required.
  • Ability to develop and deliver effective presentations to groups.
  • Proficient in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.).
  • Experience with Trilogie is preferred.
  • Prior exposure and experience with customer contracts is preferred.
  • Understanding of pricing methodologies and strategy is preferred.
  • Bachelor's degree is preferred.
About Ferguson

Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. We value our well-being just as much as our hard work and are committed to a holistic approach towards benefits plans and programs that support the mental, physical, and financial well-being of our associates.



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