Senior Vice President of Membership and Development Operations

3 days ago


New York, New York, United States Natural Resources Defense Council Inc Full time
Job Summary

NRDC is seeking a Senior Vice President of Membership and Development Operations to lead the strategy and management of three Development teams: Membership & Planned Giving; Donor Relations; and Donor Systems. This role reports to the Chief Development Officer and is responsible for creating and advancing a long-term strategy for growth of direct response and planned giving fundraising while ensuring that staff on each team are successful, ethical, and effective.

Key Responsibilities

  • Lead the Membership and Development Operations teams, including strategic planning, people management, and administration.
  • Develop and execute on increasingly sophisticated and effective public fundraising, planned giving, and operational strategies.
  • Ensure that each team is developing and executing on robust work plans to achieve outcomes and sets high performance expectations.
  • Oversee and have ultimate responsibility for management of the team budget, aiming to make the most strategic and effective use of department funds.
  • Develop and maintain organizational data for reporting and analysis with the IT team.
  • Liaise with NRDC's IT department, external consultants, and vendors supporting the donor database and other tools utilized and maintained by the Department.
  • Develop, disseminate, and document policies, procedures, and data solutions that support end-user needs, both within the Development department and as it relates to cross-departmental compliance.


Requirements

  • A minimum of 15 years of experience in increasingly responsible positions in development and nonprofit management.
  • A minimum of five years of experience in a similar management role leading large development programs and teams.
  • Prior capital and comprehensive campaign experience is a plus.
  • Bachelor's degree required. Master's in business, non-profit management, or public administration or related degree preferred.
  • Proven ability to manage large teams of people, large-scale projects, and relationships in a complex organizational structure.
  • Demonstrated leadership skills and ability to effectively manage and lead a diverse team with emotional intelligence and cultural humility.
  • Ability to give and receive regular formal and informal feedback in a timely, constructive, respectful, and consistent manner.
  • Commitment to and experience in developing team skills and talents to meet the evolving needs of an organization.
  • Demonstrated skills with applying technological solutions in a Development setting, including CRM and business intelligence tools.
  • Strong operational skills, ability to see opportunities for better program integration and effectiveness.
  • Expertise in building and growing low dollar donor/membership programs.
  • Planned giving and non-cash asset giving experience.
  • Superior written and oral communications, interpersonal, and presentation skills.
  • Entrepreneurial approach to building fundraising and development programs.
  • Highly sophisticated relationship building skills.
  • Ability to think strategically and creatively.
  • Highest level of personal and professional integrity.
  • Commitment to NRDC's mission and values.
  • Deep experience and commitment to incorporating and growing the use of justice, equity, diversity, and inclusion principles in our work and in team culture and operations.


About NRDC

Natural Resources Defense Council Inc is a non-profit environmental advocacy organization. We use law, science, and the support of 3.1 million members and online activists to protect the planet's wildlife and wild places and to ensure the rights of all people to clean air, clean water, and healthy communities. NRDC was founded in 1970 and our people helped write some of America's bedrock environmental laws, including the Clean Water Act and many of the implementing regulations. Today, our team of more than 700 lawyers, scientists, economists, policy advocates, communications experts, and others work across the United States and the globe from our offices in Beijing; Chicago; New Delhi; New York; San Francisco; Santa Monica; and Washington, D.C.

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