Academic Technology Support Specialist
7 days ago
We are seeking a highly motivated and detail-oriented Academic Technology Support Specialist to join our team. As a key member of our support team, you will provide technical assistance to students and faculty, ensuring a seamless learning experience.
Key Responsibilities- Provide help desk support for faculty and students, addressing Canvas and other academic technology-related issues.
- Assist students in navigating the RACC online learning environment and Canvas.
- Develop and deploy routine student course evaluations and other on-demand surveys.
- Maintain faculty training and distance education course evaluation records.
- Collaborate with the department to create and maintain standards of practice.
- Associate's degree or equivalent experience.
- One year of experience working directly with a learning management system (Canvas, Blackboard, Moodle, D2L, etc.).
- Bachelor's degree.
- One year of technology help desk support experience.
- Proficiency in Microsoft 365: SharePoint, Word, PowerPoint, Excel, and/or Teams.
- Experience with electronic survey tools (SurveyMonkey, Watermark, or Google/Microsoft Forms).
- Experience working with students and faculty in a higher education environment.
We offer a competitive salary of $16.00 per hour and a dynamic work environment. As a part-time employee, you will have the opportunity to work with a talented team and contribute to the success of our institution.
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Academic Technology Support Specialist
5 days ago
Reading, Pennsylvania, United States InsideHigherEd Full timeJob SummaryWe are seeking a highly skilled Academic Technology Support Specialist to join our team at RACC. The successful candidate will provide technical support for faculty and students, assist with the creation of academic technology support resources, and maintain department standards of practice.Key ResponsibilitiesProvide help desk support for faculty...
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Academic Support Coordinator
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Reading, Pennsylvania, United States InsideHigherEd Full timeApplication InstructionsInterested candidates should submit a cover letter, resume, and three (3) professional references from previous supervisors.Please ensure to include the job code LP-SSS in the subject line of your email.After submitting your documents, kindly complete the online Job Applicant Identifier form. RACC is committed to equal opportunity...
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Academic Support Coordinator
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