COVID-19 Infection Control Administrative Assistant

2 weeks ago


Vancouver, Washington, United States Clark County Full time
Position Overview
The Administrative Assistant II plays a crucial role in supporting the COVID-19 and Infection Prevention initiatives at Clark County Public Health (CCPH). This role primarily focuses on delivering exceptional customer service to both internal and external stakeholders by executing a variety of moderately complex administrative tasks that enhance program efficiency while demonstrating a comprehensive understanding of departmental and county protocols.

Key Responsibilities
- Uphold and advocate for the public health mission of the department by providing respectful and efficient service to all clients.
- Engage in departmental training and promote diversity and inclusion within the workplace.
- Operate independently in daily functions, utilizing sound judgment for non-routine issues.
- Assist department personnel and senior management, reporting directly to the Program Manager of the COVID-19 Infection Prevention Program.

Customer Service Excellence
- Deliver customer service to department clients through a range of administrative support tasks, ensuring smooth office operations.
- Address inquiries and provide information to the public or other employees, ensuring compliance with agency regulations.
- Facilitate communication by composing and typing various documents, including letters, memos, and reports.

Qualifications
- A minimum of two years of experience in roles emphasizing public interaction, customer service, and general office operations, with a typing proficiency of at least 55 words per minute.
- Familiarity with office procedures, regulations, and modern office technology is essential.
- Bilingual skills may be preferred in certain positions.

Technical Skills
- Proficient in using computer applications for word processing, spreadsheets, and databases.
- Capable of developing and maintaining databases for tracking departmental information and generating complex reports.
- Skilled in organizing meetings, managing schedules, and coordinating departmental activities.

Commitment to Diversity
- The department values diversity and encourages applications from individuals with varied backgrounds and experiences.

This is a full-time, represented position with the possibility of a remote/hybrid work schedule, requiring residency in Oregon or Washington.

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